Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, and providing feedback (Tour-to-Teach)
- Skills in communicating and collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Capability to introduce and lead company change efforts, provide clear expectations, and guide implementation of business solutions
- Proficiency in modeling and demonstrating exceptional customer service standards using the One Best Way (OBW) service model
- Experience in managing customer service initiatives, resolving customer needs/complaints/issues, and developing action plans for deficiencies
- Knowledge of reviewing and evaluating P&L statements, budgeting, forecasting, and controlling expenses indexed to sales
- Expertise in monitoring merchandise presentation, seasonal transitions, inventory flow, operational processes, and mitigating shrink
- Supervisory skills including hiring, training, mentoring, assigning duties, setting expectations, providing recognition, and ensuring belonging/diversity awareness
- Ability to coordinate job-related activities, develop stakeholder relationships, set goals, measure progress, and promote continuous learning/adaptability
- Commitment to ensuring compliance with company policies, procedures, ethics, integrity, and supporting the Open Door Policy
Responsibilities
- Lead and develop teams by teaching, training, actively listening, touring stores, providing feedback, and communicating business objectives
- Model exceptional customer service, manage/support initiatives (e.g., store of the community, outreach), resolve customer issues, and lead process improvements
- Drive financial performance and sales by reviewing P&L, managing budgets/expenses, ensuring effective merchandise/inventory/operations, and achieving sales/profit goals
- Provide supervision and development for hourly associates through hiring, training, mentoring, assigning duties, recognition, and recruiting to meet staffing needs
- Coordinate, complete, and oversee job-related activities by maintaining stakeholder relationships, supporting plans/initiatives, building accountability, and addressing improvements
- Ensure compliance with company policies, mission, values, ethics, and integrity by implementing action plans and providing guidance on business processes
Skills
Team Leadership
Customer Service
P&L Management
Budgeting
Forecasting
Merchandising
Inventory Management
Hiring
Training
Mentoring
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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