New Club Talent Team Member Experience Leader - Travel
BJ's Wholesale ClubSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Warehouse ClubsIndustries
Requirements
- Deep expertise in club roles, job functions, compliance protocols, and safety standards
- Ability to lead teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality
- Skills in developing, communicating, and implementing processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; identifying and addressing improvement opportunities
- Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity
- Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging
- Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence
- Strengthens the team by helping, developing, and mentoring others; recognizes others’ contributions and accomplishments
- Maintains and promotes the highest standards of integrity, ethics, and compliance; models Walmart values; holds oneself and others accountable
- Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent
- Delivers results while putting the customer first; makes decisions based reliably on customer needs
Responsibilities
- Leads the rollout of new tools, technologies, and processes to improve club efficiency and member experience
- Coordinates onboarding efforts to ensure new associates adapt to club operations, culture, and expectations within their first 30, 60, 90, and 180 days
- Facilitates orientation sessions aligned with Sam’s Club values and operational goals
- Oversees the completion of I-9 documentation and ensures compliance with onboarding protocols
- Reinforces training through daily routines and promotes continuous learning and operational consistency
- Provides guidance and support to associates on systems, safety practices, and operational procedures
- Fosters a collaborative, people-first environment that drives associate engagement and retention
- Champions change initiatives and collaborates across departments to drive adoption and engagement
- Acts as a connector within the club, cultivating relationships and building trust across teams
- Supports efforts to lower turnover and promote career growth through consistent coaching and mentorship
- Ensures club operations align with Sam’s Club strategic goals and values
- Monitors and supports compliance with safety standards and operational protocols
- Promotes consistency in execution across departments to enhance member and associate experiences
Skills
Onboarding
Training Facilitation
Compliance Protocols
I-9 Documentation
Change Management
Team Leadership
Mentorship
Safety Standards
Operational Procedures
Associate Engagement
Stakeholder Collaboration
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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