Regional ORC Manager (Asset Protection)
CVS HealthSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to drive sales through effective merchandise presentation, including accurate pricing, proper signing, inventory levels, cleanliness, assessing trends, stocking/rotation, displays, and securing high-shrink items
- Skills in leading and developing teams via teaching, training, active listening, feedback, communication, collaboration, change management, and setting expectations
- Expertise in modeling exceptional customer service using OBW model, managing initiatives, resolving issues, developing action plans, and ensuring high-quality experiences
- Capability to supervise and develop hourly associates through hiring, training, mentoring, assigning duties, recognition, and recruiting for staffing needs
- Proficiency in controlling merchandise loss and improving profitability by setting goals, building accountability, measuring policy adherence, reviewing variances, conducting audits, monitoring trends, and implementing corrections
- Experience in detecting, deterring, investigating, and resolving policy violations and criminal activities, including fraud investigations, evidence gathering, statements, reports, and testimony
- Knowledge of monitoring safety and risk controls, supervising safety teams, identifying accident trends, providing training, and implementing prevention plans
- Ability to manage facility-level training on asset protection, safety, claims, and receiving procedures, identifying gaps, and delivering training
- Competence in managing claims and receiving operations, ensuring policy compliance, timely processing, and documentation
Responsibilities
- Drive sales by ensuring effective merchandise presentation, pricing, signing, inventory, cleanliness, trend assessment, stocking/rotation, displays, and securing merchandise
- Lead and develop teams by teaching, training, listening, touring stores, providing feedback, communicating operations/business initiatives, leading change, setting expectations, and aligning teams with objectives
- Model and demonstrate customer service standards, manage initiatives (e.g., store of the community), resolve customer issues, develop action plans, and lead process improvements
- Provide supervision and development for associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing performance, and recruiting to meet staffing needs
- Control unexplained loss and improve profitability by identifying goals, building policy accountability, measuring adherence, reviewing inventory variances, conducting audits, monitoring trends, identifying improvements, and training on controls
- Detect, deter, investigate, and resolve policy violations and crimes by investigating fraud/illegal activities, gathering evidence, taking statements, writing reports, providing testimony, and partnering with investigative entities
- Monitor safety and risk controls by ensuring safety programs, supervising teams, identifying accident trends, implementing solutions, observing practices, training on prevention, and overseeing reviews
- Manage training and execution of asset protection, safety, claims, and receiving procedures by reviewing compliance, identifying gaps, determining needs, and delivering training
- Manage claims and receiving by ensuring policy adherence, timely processing of claims/deliveries, providing direction on issues, and maintaining documentation
Skills
Merchandise Presentation
Inventory Management
Team Leadership
Customer Service
Associate Training
Loss Prevention
Store Operations
Performance Metrics
Community Outreach
Policy Enforcement
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
Related Jobs
RemoteRemoteRetail Operations Program Manager
WealthsimpleSalary not specified
RemoteOperations Manager
Dandy$116,500 - $137,000/year
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
RemoteRegional Asset Protection Manager
BJ's Wholesale ClubSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteCX Coach (VP+)
MentoSalary not specified
- Full Time
- Expert & Leadership (9+ years)
RemoteStrategy & Operations Coach (VP+)
MentoSalary not specified
- Full Time
- Expert & Leadership (9+ years)
RemoteProgram Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
- Full Time
- Junior (1 to 2 years)