[Remote] Regional ORC Manager (Asset Protection) at CVS Health

District of Columbia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, HealthcareIndustries

Requirements

7+ years of experience in Retail Loss Prevention or Law Enforcement experience in an investigative capacity
Proven ability to resolve high profile investigations into serial violent crimes including robbery and burglary
Proven ability to collaborate across multiple business channels to accomplish common objectives
Proven ability to analyze critical metrics and data and develop sustainable solutions
Knowledge of External Theft Threats, Tendencies and Prevention
Knowledge of Law Enforcement protocols and evidentiary standards
Knowledge of Retail Physical Inventory procedures, terminologies, and exception reporting
Knowledge of External Retail Theft and Financial Fraud Investigations
Knowledge of Retail Inventory exception reporting and store operations
Knowledge of Case Management Systems, effective report writing and case presentations
Knowledge of Closed Circuit Store Video Systems
Skilled in conducting logical investigations to identify suspects and dismantle multi-tiered ORC criminal organizations
Certification or extensive experience in Mobile, Static, and electronic surveillance techniques
Skilled in securing law enforcement engagement and commitment through detailed case presentations and support
Skilled in collection and organization of information and evidence in accordance with professional standards
Skilled in deductive reasoning and problem solving
Skilled in vetting reports and information to glean actionable intelligence
Skilled in Open Source and ecommerce investigations
Skilled in communication and responsible handling of sensitive information
Proficient in Word, PowerPoint, Access, Excel, and I2 programs
Availability to work (flexible schedule implied)

Responsibilities

Eliminate and reduce risk caused by organized external entities targeting CVS stores for professional shoplifting, large scale fraud and serial violent crime
Educate and ready stores to effectively prevent and respond to incidents of organized retail crime
Analyze critical metrics to identify trends in high-risk product categories
Develop strategies, investigations and operational recommendations to mitigate external threats to inventory loss and profitability
Manage various data points and external loss reports within a specified market and take action to eliminate external risk
Effectively communicate ORC activity and develop formal training initiatives to prevent and react to ORC events
Resolve complex investigations into ORC and serial violent crime across multiple locations, business models and jurisdictions
Build effective partnerships with all levels of law enforcement that result in regular case closures that positively impact profitability
Detect and investigate criminal activity that affects CVS through professional shoplifting, organized theft groups and any criminal enterprise receiving or selling stolen CVS merchandise
Partner with Law Enforcement at local, state, and federal levels to identify, investigate and prosecute major offenders in a professional manner
Educate CVS community, the communities served, and Law Enforcement partners by delivering ORC awareness and prevention training

Skills

Key technologies and capabilities for this role

Organized Retail CrimeExternal Theft PreventionInvestigationsLaw Enforcement ProtocolsRetail Inventory ProceduresException ReportingCase Management SystemsReport WritingData AnalysisMetrics AnalysisRisk MitigationPhysical Security

Questions & Answers

Common questions about this position

What is the salary or compensation for the Regional ORC Manager position?

This information is not specified in the job description.

Is this Regional ORC Manager role remote or does it require travel/office presence?

This information is not specified in the job description.

What key skills are required for the Regional ORC Manager role?

Key skills include conducting logical investigations to identify suspects and dismantle ORC organizations, certification or experience in surveillance techniques, securing law enforcement engagement, proficiency in Word, PowerPoint, Access, Excel, and I2 programs, and deductive reasoning and problem solving.

What knowledge areas are needed for this position?

Required knowledge includes external theft threats and prevention, law enforcement protocols and evidentiary standards, retail physical inventory procedures and exception reporting, external retail theft and financial fraud investigations, retail inventory exception reporting and store operations, case management systems, effective report writing, case presentations, and closed circuit store video systems.

What makes a strong candidate for the Regional ORC Manager role?

A strong candidate has proven ability to resolve high-profile investigations into serial violent crimes, collaborate across business channels, analyze metrics to develop sustainable solutions, and manage data points to eliminate external risk in a specified market.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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