Job Description: Client Renewal Manager

Salary: $92,000 - $125,000 (Anticipated base compensation, actual salary may vary based on experience, qualifications, skills, and location. May be eligible for sales-based incentive or performance-based bonus.)

Location Type: Remote

Employment Type: Full-time

Position Overview

This role is critical to NIQ's success as it drives the retention and growth of our US retail clients. The focus is on understanding why our clients share data with NIQ, what they value in return, and how we can expand those partnerships in a way that is aligned to NIQ’s Retail strategy. This role contributes to driving strategy, building commercial constructs, and leading a negotiation approach yielding improved renewal outcomes. To be successful in this role, you must have strong negotiation skills, financial acumen, communication skills, and a tenacious appetite to deliver favorable outcomes.

Responsibilities

• Manage the Renewal Health Tracker to identify and mitigate risks and liabilities ahead of renewals.
• Plan renewal opportunities in advance to set goals and objectives.
• Drive commercial strategy throughout renewals or Request for Proposals (RFPs).
• Lead the analysis and preparation of the deal construct for Renewals, specifically price strategy, terms, and special provisions.
• Partner with pricing experts to guide the internal process of pricing solutions for customer deals.
• Ensure deals are accurate, timely, and can best deliver against the strategy developed.
• Consult internal teams regarding the deal generation, financial drivers, and negotiation tactics.
• Collaborate internally with cross-functional teams to align the strategy & win themes (Product, Ops, Commercial, Sales, Analytics).
• Exercise humility in listening to others’ opinions to ensure all ideas are considered.
• Effectively challenge and influence internal teams as needed to drive the best result.
• Develop client-friendly documents for pitches that succinctly position proposals against the aligned win themes.
• Review and interpret contract terms and conditions.
• Negotiate agreements directly with customers and other stakeholders.
• Collaborate with the legal team to draft contracts, ensuring inclusion of the most current legal language.
• Contribute to gathering best-demonstrated practices to leverage in future deals.

Qualifications

• Clear and concise communication skills to effectively engage with NIQ colleagues and clients.
• Skilled at motivating others to work toward a specific vision.
• Self-starter, extremely motivated to achieve outcomes on firm, tight deadlines.
• Familiarity across NielsenIQ solutions, tools, and applications.
• Excellent negotiation skills and confidence with articulating a strong deal position.
• Proven experience demonstrating strategic thinking & creativity.
• Ability to analyze and interpret complex information and contracts.
• Attention to detail and ability to manage multiple projects simultaneously.
• Strong organizational and time-management skills.
• Ability to work both independently and as part of a team.
• Effective listening skills.
• Ability to drive results in a fast-paced environment.

Company Information

About NIQ:

NIQ is a global leader in data and analytics, providing a comprehensive understanding of what consumers buy and why. We are committed to helping our clients make smarter decisions and drive growth.

US Benefits

• Comprehensive healthcare plan (medical, Rx, dental, and vision).
• Flexible spending accounts and a Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).

Other benefits include:

• Flexible working environment.
• Comprehensive health insurance.
• Industry-leading parental leave.
• Life insurance.
• Education support.
• And more.