Marketplace Partner Manager

Employment Type: Full-Time

Position Overview

PointClickCare is seeking a strategic and collaborative Marketplace Partner Manager to manage relationships with healthcare technology and provider organizations that have established integrations with the PointClickCare Senior Care platform. This role involves engaging with vendor partners, guiding them through certification and go-live processes, and providing ongoing support to ensure their success within the Marketplace.

This is a high-visibility role ideal for someone with a strong background in healthcare technology, program management, and partner engagement, who thrives in a mission-driven environment focused on improving care delivery through innovation.

Company Information

At PointClickCare, our mission is to help providers deliver exceptional care. As a leading, founder-led, and privately held health tech company, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of over 400 integrated partners, our platform serves more than 30,000 provider organizations, impacting millions of lives. We reinvest a significant percentage of our revenue into research and development, providing our employees with the resources to innovate and make a lasting impact.

Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, PointClickCare offers flexibility, growth opportunities, and meaningful work. We empower our people to be the architects of a smarter healthcare future, one that is human-first and accelerated by AI. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making, enhancing collaboration and improving outcomes.

To learn more about PointClickCare, explore Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

To learn about the Marketplace, visit: https://marketplace.pointclickcare.com

Key Responsibilities

• Partner Relationship Management:
  • Build and maintain strong relationships with strategic integration partners in assigned categories.
  • Engage and form meaningful relationships with vendor partners.
  • Guide partners through certification and go-live processes.
  • Provide ongoing support to live partners to ensure success.
  • Take on the voice of the partner internally and advocate for partner success through cross-functional efforts.
• Marketplace Development & Strategy:
  • Introduce innovative ideas and new technologies into the Marketplace.
  • Drive and implement changes to how information is accessed and shared across the healthcare industry.
  • Gather valuable insights from vendor interactions to shape use case development in the Marketplace, considering customer demand and vendors' abilities to address industry challenges.
  • Work closely with leadership to influence the strategy and direction of the Marketplace.
  • Contribute to the growth and development of the Marketplace model, a key component of PointClickCare's senior care strategy.

Requirements

• Strong background in healthcare technology.
• Experience in program management.
• Proven partner engagement skills.
• Strong collaboration skills, both externally with partners and internally with cross-functional teams.
• Excellent relationship management skills.

Location Type

• [Information not provided]

Salary

• [Information not provided]