PointClickCare

(US) Marketplace Partner Manager

United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Health Tech, HealthcareIndustries

Marketplace Partner Manager

Employment Type: Full-Time

Position Overview

PointClickCare is seeking a strategic and collaborative Marketplace Partner Manager to manage relationships with healthcare technology and provider organizations that have established integrations with the PointClickCare Senior Care platform. This role involves engaging with vendor partners, guiding them through certification and go-live processes, and providing ongoing support to ensure their success within the Marketplace.

This is a high-visibility role ideal for someone with a strong background in healthcare technology, program management, and partner engagement, who thrives in a mission-driven environment focused on improving care delivery through innovation.

Company Information

At PointClickCare, our mission is to help providers deliver exceptional care. As a leading, founder-led, and privately held health tech company, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of over 400 integrated partners, our platform serves more than 30,000 provider organizations, impacting millions of lives. We reinvest a significant percentage of our revenue into research and development, providing our employees with the resources to innovate and make a lasting impact.

Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, PointClickCare offers flexibility, growth opportunities, and meaningful work. We empower our people to be the architects of a smarter healthcare future, one that is human-first and accelerated by AI. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making, enhancing collaboration and improving outcomes.

To learn more about PointClickCare, explore Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

To learn about the Marketplace, visit: https://marketplace.pointclickcare.com

Key Responsibilities

  • Partner Relationship Management:
    • Build and maintain strong relationships with strategic integration partners in assigned categories.
    • Engage and form meaningful relationships with vendor partners.
    • Guide partners through certification and go-live processes.
    • Provide ongoing support to live partners to ensure success.
    • Take on the voice of the partner internally and advocate for partner success through cross-functional efforts.
  • Marketplace Development & Strategy:
    • Introduce innovative ideas and new technologies into the Marketplace.
    • Drive and implement changes to how information is accessed and shared across the healthcare industry.
    • Gather valuable insights from vendor interactions to shape use case development in the Marketplace, considering customer demand and vendors' abilities to address industry challenges.
    • Work closely with leadership to influence the strategy and direction of the Marketplace.
    • Contribute to the growth and development of the Marketplace model, a key component of PointClickCare's senior care strategy.

Requirements

  • Strong background in healthcare technology.
  • Experience in program management.
  • Proven partner engagement skills.
  • Strong collaboration skills, both externally with partners and internally with cross-functional teams.
  • Excellent relationship management skills.

Location Type

  • [Information not provided]

Salary

  • [Information not provided]

Skills

Marketplace Management
Partner Management
Healthcare Technology
Relationship Management
Strategic Planning
Collaboration
AI Integration
AI Tools

PointClickCare

Cloud-based EHR solutions for senior care

About PointClickCare

PointClickCare provides cloud-based software solutions specifically designed for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for senior care providers through its subscription-based model, which also includes training, support, and consulting services.

Mississauga, CanadaHeadquarters
2000Year Founded
$220MTotal Funding
GRANTCompany Stage
Enterprise Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Competitive financial rewards & equity potential
Comprehensive benefits available from day 1
Midweek mingles with free lunch
Wellness spending account
Retirement savings plan with employer match
Flexible PTO
Hybrid work models
Parental leave
Family planning support
Training & development programs
Corporate discounts program
Summer half-day Fridays
Health & wellness programs

Risks

Integration with Angel Care Medical may face inventory and billing challenges.
Real-time lab result integration with Sensiva Health raises data privacy concerns.
California network expansion may lead to increased regulatory scrutiny and compliance needs.

Differentiation

PointClickCare offers a comprehensive EHR platform for post-acute care providers.
Harmony platform improves patient transitions between acute and post-acute care facilities.
Largest post-acute care data cloud provides real-time insights for informed decision-making.

Upsides

Partnership with Kno2 enhances nationwide data exchange and interoperability.
Integration with FeelBetter optimizes workflows and increases efficiencies in medication management.
Mealtime Solutions streamlines dietary management, improving resident satisfaction and efficiency.

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