Humana

UM Administrative Coordinator

Louisiana, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

Candidates must have at least one year of administrative or technical support experience in an office environment, excellent verbal and written communication skills, and be self-motivated with strong self-discipline. A working knowledge of MS Office (Word, Excel, Outlook) in a Windows environment and the ability to learn new systems quickly are required. The position requires residency in Louisiana, a 40-hour work week with potential weekend rotations and overtime, and reliable internet service with at least 25 Mbps download and 10 Mbps upload speeds. Preferred qualifications include proficiency with electronic medical records, medical terminology, ICD-10 codes, an Associate's degree, prior member/customer service experience, and experience with Utilization Review or Prior Authorization in managed care.

Responsibilities

The UM Administration Coordinator 2 performs varied and moderately complex administrative and operational tasks, including computations, to support the administration of utilization management. This role provides non-clinical support for policies and procedures, ensuring members receive the best treatment and care. The coordinator interprets area/department policies, works within defined parameters to meet quality standards, and has some latitude in prioritizing tasks and timing under minimal direction. They follow standard practices with some opportunity for interpretation and independent discretion.

Skills

Administrative Support
Technical Support
MS Office
Word
Excel
Outlook
Electronic Medical Records
Medical Terminology
ICD-10 codes

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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