Utilization Management Coordinator
HumanaFull Time
Junior (1 to 2 years)
Candidates must have a minimum of 2 years of experience in prior authorization, utilization management, case management, or a related healthcare field. Strong clinical knowledge, attention to detail, familiarity with payer portals, ICD-10, CPT, and HCPCS coding are essential. Exceptional communication skills, organizational abilities, multitasking capabilities, and a proactive, independent work style are also required. The ability to learn quickly, be flexible, and adapt to new technologies is necessary.
The Clinical Prior Authorization Specialist will coordinate and obtain prior authorizations for medical services, diagnostic tests, procedures, and medications. Responsibilities include reviewing clinical documentation to determine medical necessity and payer requirements, communicating with providers to gather information, and documenting all authorization activities in the EHR. The specialist will monitor pending authorizations, follow up for timely approvals, notify stakeholders of outcomes, and assist with appeals when necessary. They will also collaborate with billing and scheduling teams, maintain knowledge of payer rules and regulatory changes, and track authorization metrics to reduce delays in care and support the revenue cycle.
Telehealth solutions for cardiovascular care
Heartbeat Health focuses on improving cardiovascular care through telehealth solutions. Their platform connects with cardiovascular clinics to provide real-time clinical data, enabling same-day diagnostic readings and virtual consultations for patients at moderate to high cardiovascular risk. This integration helps healthcare providers streamline their workflows and enhance patient engagement, making chronic disease management more effective. Unlike other telehealth services, Heartbeat Health specializes in cardiology, offering tailored solutions that improve patient outcomes. The company's goal is to create a modern cardiology ecosystem in the U.S. by making cardiovascular care more accessible and proactive.