Transportation Operations Specialist at JD.com Inc

Tokyo, Japan

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, Transportation, E-commerceIndustries

Requirements

1 - 3 years of relevant working experience in air and sea freight operations. Those familiar with the knowledge of the international freight forwarding industry are preferred
Be able to use Japanese and Mandarin as working language

Responsibilities

Take charge of the operations of cross-border business in Japan covering air freight, sea freight, land transportation, international express, etc. Be responsible for the entire process of operations including export pick-up, booking, order tracking, import customs clearance, and delivery
Handle various anomalies occurring in daily operations. Communicate with service providers or customers in a timely manner to effectively solve problems and ensure a good customer experience
Manage the operational quality of service providers, and continuously optimize operational processes and operational costs
Maintain the operational data of business systems such as ITMS, including order creation, vehicle information maintenance, and the maintenance of shipping and delivery times

Skills

Key technologies and capabilities for this role

air freightsea freightland transportationinternational expressexport pick-upbookingorder trackingimport customs clearancedeliveryfreight forwardingJapaneseMandarinITMS

Questions & Answers

Common questions about this position

What experience is required for this Transportation Operations Specialist role?

Candidates need 1-3 years of relevant working experience in air and sea freight operations, with preference for those familiar with the international freight forwarding industry.

What language skills are needed for this position?

The role requires the ability to use Japanese and Mandarin as working languages.

Is the salary specified for this job?

This information is not specified in the job description.

What is the work location or remote policy for this role?

This information is not specified in the job description.

What makes a strong candidate for this Transportation Operations Specialist position?

A strong candidate has 1-3 years in air and sea freight operations, familiarity with international freight forwarding, and proficiency in Japanese and Mandarin to handle cross-border operations in Japan.

JD.com Inc

China's largest online retailer and technology services

About JD.com Inc

JD.com is China's largest online retailer, offering a wide range of products from fresh food to electronics, with a nationwide fulfillment network enabling same- and next-day delivery. The company is transitioning to a technology and service enterprise, leveraging cutting-edge technology and infrastructure to serve nearly 600 million customers and promote innovation across various industries.

Chaoyang, Beijing, ChinaHeadquarters

1998Year Founded

$7,918.9MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Robotics & Automation, Venture Capital, Industrial & Manufacturing, VR & AR, AI & Machine Learning, Consumer GoodsIndustries

10,001+Employees