Transportation Coordinator

Position Overview

• Location Type: Remote-first (Work from home, NYC office, or anywhere in the U.S.)
• Job Type: Full-time
• Salary: $50,000 - $65,000

Hungryroot is seeking a Transportation Coordinator to join their Fulfillment team. This role is responsible for managing daily transportation operations, both inbound to fulfillment centers and outbound to customers. The ideal candidate will oversee and audit various shipment types (LTL, FTL, parcel), monitor the parcel network, and collaborate with customer service to resolve delivery issues and communicate delays.

About Us

Hungryroot is building the most consumer-centric food and wellness company using AI. They act as a personal assistant for healthy living, recommending and delivering groceries, recipes, and supplements based on individual goals, lifestyle, and budget. Founded on the principle that healthy living should be easy and enjoyable, Hungryroot is a distributed team with a headquarters in New York City, supporting employees across the U.S. They emphasize team connection, collaboration, and treating employees as owners.

Responsibilities

• Quote, book, and track inbound purchase orders (POs).
• Update shipment statuses in Netsuite, communicate delays or short shipments to the supply chain team, and resolve any delays or missed pickups.
• Audit and approve inbound transportation invoices.
• File and track claims for damages on inbound POs.
• Coordinate with customer service to resolve minor issues and escalate major ones.
• Enter and track shipments in the Emerson temp tracker portal.
• Create parcel labels using Shipstation.
• Assist the team with BOL creation, outbound scheduling, and parcel network monitoring as needed.
• Participate in on-call rotation with other transportation team members.
• Continuously integrate AI processes into workflows to simplify IT and focus on meaningful work.
• Perform other duties as assigned.

Requirements

• 2+ years of experience in detail-oriented office work is preferred.
• Proficiency in Microsoft Excel and Microsoft Outlook is required.
• Willingness to self-learn additional programs and technical skills.

Perks & Benefits

• Remote-first work environment.
• Equity.
• Unlimited vacation policy.
• Universal paid parental leave.
• Monthly Hungryroot credit.
• Comprehensive health, vision, dental, and life insurance.
• Wellbeing benefits (One Medical, Spring Health, LiveHealth, Rightway care concierge, etc.).
• 401k with match.
• Work-from-home stipend for home-office setup.

Additional Information

• The employer will not sponsor applicants for work visas.
• Hungryroot is an Equal Opportunity Employer committed to diversity and inclusion, with zero tolerance for harassment or discrimination.