Job Description

Employment Type: Full-time Location Type: Remote

Company Description

Experian is a global data and technology company that powers opportunities for people and businesses worldwide. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics, and software. We also assist millions of people to work towards their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As an FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.

Learn more at experianplc.com.

Position Overview

We're hiring someone to lead strategic clarity, modern ways of working, and operational cohesion across our Product organization. This Level 115 role will focus on advancing three priority areas:

• Mature our OKR practice to lead stronger agreement and focus.
• Coach leaders and teams on our Product Operating Model (POM) to deepen adoption and impact.
• Own portfolio-level operations that bring rhythm, visibility, and connection to our work.

You'll join a collaborative team of transformation leaders working to shape how we operate, scale, and evolve as a modern product-led organization. Reporting to the Senior Director of Project Management.

Responsibilities

OKR Maturation & Strategic Clarity

• Lead the evolution of our OKR process, helping teams and leaders to set meaningful goals, connect outcomes to strategy, and guide accountability.
• Be a coach and sounding board for leaders and teams across the business refining their goal-setting practices.
• Design mechanisms, guidance, and feedback loops to improve the clarity and consistency of OKRs across teams.
• Create artifacts and learning materials that help anchor these insights and best practices into our everyday.

Product Operating Model (POM) Coaching & Enablement

• Collaboratively coach leaders and teams on the Product Operating Model, with an emphasis on decision-making, strategy formation, and empowered teams.
• Create tools, experiences, and artifacts that help embed the POM in daily work.
• Champion cultural shifts toward product thinking and learning.
• Help architect and promote the eco-system that supports the Product Operating Model way of working.

Portfolio-Level Operations and Communication

• Coordinate core operating rhythms across the product portfolio (e.g., business reviews, planning cadences, exec forums).
• Further operationalize portfolio-level communications that grow engagement, understanding, and transparency.
• Support visibility and coordination by managing the connective tissue between strategy, planning, and execution.
• Create and execute a communication strategy framework to tell the story of OKRs and Transformation, but also as a best practice for other teams across the business.
• Create and launch a change management strategy and framework.

What You'll Bring

• Experience leading OKR strategy and practice in complex organizations.
• Deep experience coaching leaders and teams in modern product operating models (e.g., SVPG, Agile, Lean).
• Portfolio-level operational skills – you know how to design and manage the meetings, cadences, and communications that bring strategy to life.
• Ability to build systems that scale, while meeting teams where they are.
• Strong skills as a facilitator, storyteller, and relationship-builder.

Qualifications

• 10+ years in transformation, strategy, product ops, or product leadership roles.
• Expertise in OKR frameworks and implementation.
• Familiarity with SVPG's Product Operating Model, Agile, Lean, or other modern product org methodologies.
• Excellent communication skills – written, verbal, and visual – with a passion for clarity.