[Remote] Training Consultant at Voya Financial

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Bachelor’s degree
Minimum of 5 years of experience in training delivery and instructional design
Proven track record in designing, developing, and delivering training programs
Demonstrated ability to monitor training program effectiveness and make necessary adjustments based on feedback, regulatory changes, and strategic enhancements
Excellent verbal and written communication skills, with the ability to convey complex information clearly and effectively
Experience building strong relationships

Responsibilities

Facilitate strategic planning sessions with stakeholders to determine the scope and objectives of training initiatives within Operations organization
Upon agreement of strategic direction, develop plans to ensure training is completed in a timely, cost-effective, and results-oriented manner
Through a combination of partnership and individual effort, create training materials, including manuals, presentations, and online resources
Deliver interactive, engaging, learner-focused instruction for new and existing disability and leave claims professionals
Assess the effectiveness of training programs and make necessary adjustments to improve outcomes
Provide ongoing support and mentorship to claims professionals and their leaders
Stay up to date with industry trends and changes in regulations related to disability and leave claims
Collaborate with other departments to ensure training programs align with company goals and regulatory requirements
Other duties and projects as assigned

Skills

Voya Financial

Provides financial services and retirement solutions

About Voya Financial

Voya Financial offers a range of financial services, including retirement plans, investment management, and insurance products, to help individuals and businesses achieve financial wellness. Their services cater to individuals seeking retirement planning, employers looking to enhance employee benefits, and institutions needing tailored investment management. Voya stands out from competitors through its commitment to inclusiveness and corporate responsibility, which helps attract clients and talent. The company's goal is to build long-term relationships with clients, ensuring they achieve financial confidence and a fulfilling life.

New York City, New YorkHeadquarters

2014Year Founded

IPOCompany Stage

Fintech, Financial ServicesIndustries

5,001-10,000Employees

Benefits

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Rally wellness program

Employee Assistance Program (EAP) and Work Life Services

Behavioral Health Family Support Program

Livongo support for diabetes, hypertension, and weight management

AccessHope cancer support

Wellthy caregiving assistance

Back-up child care and elder care

Health Advocate

ABLE accounts

Legal insurance

Identity theft protection

Voya Foundation Matching Gift Program

Risks

Increased competition from fintech companies may erode Voya's market share.

Operational challenges in integrating OneAmerica's business could affect service quality.

Regulatory scrutiny on fees may impact Voya's pricing strategies and profitability.

Differentiation

Voya's commitment to inclusiveness and corporate responsibility sets it apart in the market.

The acquisition of OneAmerica's retirement plan business expands Voya's client base significantly.

Voya's focus on digital financial planning tools enhances client engagement and satisfaction.

Upsides

Voya's ESG commitment aligns with the growing investor focus on sustainable investing.

The financial wellness market's growth offers significant opportunities for Voya's programs.

AI integration in investment management can enhance Voya's strategies and client outcomes.

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