Trainee Case Manager - Workers Compensation at DXC Technology

The program includes 4 weeks of theoretical and practical training in workers’ compensation case management, covering claim life cycles, medical treatments, payments, return to work obligations, legal aspects, and challenging conversations, with further training in the first 12 months on injury management, return to work planning, dispute resolution, and workers’ compensation law.

The role offers hybrid working arrangements that balance in-person collaboration with flexibility based on individual preferences and operational requirements, and requires the ability to work within a team in an office-based environment.

Required skills include excellent interpersonal and communication skills (written and verbal), strong customer service skills for high-volume phone enquiries, ability to work across multiple technology platforms, strong analytical and problem-solving skills, planning and organizational abilities, and teamwork in an office environment. Previous experience in medical administration, insurance, allied health, or legal industries is an advantage.

The job description mentions rewarding salaries but does not specify the exact amount or range.

Strong candidates have a background in customer service or medical administration, experience in insurance claims, or recent graduation in Law, Business, Nursing, Allied Health, or Psychology, along with the listed skills like interpersonal communication and customer service.