NY Workers' Compensation Operations Manager
Blank StreetFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Key technologies and capabilities for this role
Common questions about this position
The role involves leading a team of brokers and support staff, managing up to 40 Workers Compensation accounts per week, overseeing account placement and service delivery, preparing market submissions, negotiating with carriers, and providing regular reporting on financial performance and market trends to senior leadership.
This information is not specified in the job description.
This information is not specified in the job description.
You will lead, mentor, and manage a team of brokers and support staff, assigning workloads, driving performance through coaching and training, and overseeing interns.
A strong candidate has hands-on experience in workers compensation wholesale, especially small-market construction accounts, proven leadership in managing broker teams, skills in carrier negotiations and account placement, and the ability to deliver detailed reporting on financial and operational metrics.
Insurance program administration using data and AI
Integrated Specialty Coverages (ISC) uses data and technology to improve the insurance process for brokers and carriers by creating and managing tailored insurance programs. They enhance underwriting accuracy and customer experience through data analytics and artificial intelligence, allowing for quick pricing indications. ISC stands out by simplifying the submission process and providing flexible insurance solutions, such as their customizable Homeowners program. Their goal is to deliver the fastest and most efficient service possible in the insurance industry.