Trade Operations Manager at Altera

Penang, Malaysia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Semiconductor, High-Tech ManufacturingIndustries

Requirements

Bachelor’s degree in Logistics, International Trade, Supply Chain Management, or a related field
Minimum 5–7 years of experience in trade operations or logistics within a manufacturing environment; experience in the semiconductor or electronics industry is highly preferred
Proven experience managing LMW applications and import/export licensing in Malaysia
Hands-on experience working with Malaysian authorities such as RMCD, MITI, MIDA, and DagangNet
Familiarity with customs and trade operations across APAC
Solid knowledge of Malaysian customs procedures, LMW processes, and permit application platforms (e.g., ePCO, ePermit, DagangNet)
Strong operational understanding of international shipping documents and customs processes
Good command of ERP and logistics systems (e.g., SAP, Oracle)
Excellent communication and coordination skills across multi-country teams and third-party providers
Detail-oriented with strong organizational and documentation management skills
Able to work independently and manage complex cross-border shipments and timelines

Responsibilities

Manage all operational aspects related to LMW (Licensed Manufacturing Warehouse), including permit submissions, shipment declarations, and document tracking
Prepare and submit import/export license and permit applications (e.g., LMW, CJ5, CJ5A, ePermit, etc.) to relevant authorities (e.g., MITI, RMCD, MIDA)
Coordinate with customs brokers and freight forwarders to ensure timely and compliant movement of goods into/out of LMW facilities
Maintain accurate and up-to-date records for audit purposes, including duty exemption usage, inventory movement under LMW, and permit approvals
Oversee import/export shipment execution across APAC countries, including coordination with brokers and logistics providers in regions like Singapore, Taiwan, Japan, China, and South Korea
Review and manage shipping documentation (commercial invoices, packing lists, COO, B/L, etc.) to ensure alignment with customs requirements in each country
Track shipment status, manage exception handling, and coordinate with internal stakeholders (e.g., logistics, supply chain, warehouses) to resolve delays
Monitor trade documentation workflows and ensure accuracy and completeness of all shipping records
Support regional reporting on trade activities, including license status, customs clearance timelines, and broker performance
Collaborate with internal teams to support supply chain planning and ensure alignment of trade operations with manufacturing schedules

Skills

LMW

CJ5

CJ5A

ePermit

MITI

RMCD

MIDA

Customs Brokers

Freight Forwarders

Import/Export Permits

Shipping Documentation

Commercial Invoices

Packing Lists

COO

Bill of Lading

Shipment Tracking

Altera

Develops digital human agents for AI

About Altera

Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$10.7MTotal Funding

SEEDCompany Stage

Consumer Software, AI & Machine LearningIndustries

11-50Employees