Metro Service Manager - Denver
HopSkipDriveSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
$41,600 – $41,600Compensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, AutomotiveIndustries
Requirements
- In-depth knowledge of business operations, safety and compliance protocols, tire and battery service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), tire recalls, product specifications, and seasonality
- Expertise in leveraging digital tools, handheld technology, and new products/technologies for sales, service, and decision-making
- Ability to supervise, train, and develop a team of hourly associates
- Proficiency in operational tasks including inventory management, staffing, scheduling, cash register operations, transaction processing, and paperwork/documentation
- Skills in proactive planning, expense controls, tracking returns/special orders, and maintaining a neat, clean, and safe work area
- Capability to communicate goals, set guidelines/expectations, execute company programs, and adhere to policies
- Experience with training resources, e-learnings, and attending conferences for continuous improvement
- Ability to collaborate with managers, coworkers, customers, and business partners; analyze information; monitor progress; and identify improvements
- Commitment to compliance with company policies, procedures, ethics, integrity, and the Open Door Policy
- Leadership in teams, resource sharing, determining priorities, providing feedback, and adapting to change
Responsibilities
- Supervise the Tire and Battery Center team to deliver on the business plan and contribute to club success
- Communicate department goals, set guidelines/expectations, execute company programs, adhere to policies, and advocate for members, associates, and the company
- Maintain and share expertise in tire/battery services, safety, compliance, equipment, TPMS, recalls, products, and seasonality to ensure consistent team performance
- Train the team on new products/technologies, provide necessary resources, and leverage learning for continuous improvement
- Utilize digital/handheld tools to plan sales, improve service experience, elevate associate engagement, and make immediate business decisions
- Drive business results, ensure operational excellence, maintain a neat/clean/safe work area, and order equipment/tools/supplies while controlling expenses
- Track/monitor returns/special orders, assist in staffing/scheduling, operate cash registers, process transactions, and work hands-on to support member service
- Maintain accurate inventory, audit safety/compliance standards, and complete required documentation
- Train/teach team for effectiveness, monitor e-learnings/trainings, identify/develop talent, encourage career growth, and source new talent
- Develop, communicate, and implement processes/practices to meet business needs through collaboration, analysis, monitoring, and improvement
- Demonstrate, promote, and support compliance with policies, procedures, ethics, and integrity; guide application in processes; implement action plans; and assist with corrections
- Lead/participate in teams by sharing resources, determining needs/priorities, coordinating assignments, providing feedback/support, ensuring timelines/quality, and modeling adaptation to change
- Embrace differences, create a culture of belonging where associates feel seen, supported, and connected
Skills
Tire Service
Battery Service
TPMS
Team Supervision
Safety Protocols
Equipment Operation
Digital Tools
Inventory Management
Product Knowledge
Training
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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