Bilingual (Spanish) Clinical Services Coordinator (PST)

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Health Tech, Cardiovascular Care, Digital HealthIndustries

Requirements

Candidates should possess at least 3 years of experience in a clinical or operational role supporting patient care, with bilingual proficiency in both English and Spanish being a requirement. Strong communication skills, including exceptional people skills and the ability to clearly communicate across stakeholders, are also essential. Detail-oriented individuals with a focus on processes and data analytics skills are needed, along with the capability to document workflows and make data-driven decisions.

Responsibilities

The Bilingual (Spanish) Clinical Services Coordinator will be responsible for all patient communication, including outreach, engagement, data entry, scheduling, appointment coordination, pre-authorizations, and billing follow-up. They will schedule virtual visits and outpatient procedures, discover and recommend improvements in patient communication, provide technical support, compile and verify data, identify and correct errors, document customer data, and generate reports. Additionally, the coordinator will proactively identify opportunities for improvement and risk mitigation, execute policies to promote the best patient experience, and support new technology.

Skills

Patient Communication

Scheduling

Appointment Coordination

Pre-authorizations

Billing Follow-up

Virtual Visit Scheduling

Outpatient Procedure Scheduling

Technical Support

Data Entry

Data Verification

Error Correction

Process Improvement

Spanish

Heartbeat Health

Telehealth solutions for cardiovascular care

About Heartbeat Health

Heartbeat Health focuses on improving cardiovascular care through telehealth solutions. Their platform connects with cardiovascular clinics to provide real-time clinical data, enabling same-day diagnostic readings and virtual consultations for patients at moderate to high cardiovascular risk. This integration helps healthcare providers streamline their workflows and enhance patient engagement, making chronic disease management more effective. Unlike other telehealth services, Heartbeat Health specializes in cardiology, offering tailored solutions that improve patient outcomes. The company's goal is to create a modern cardiology ecosystem in the U.S. by making cardiovascular care more accessible and proactive.

New York City, New YorkHeadquarters

2017Year Founded

$54.4MTotal Funding

LATE_VCCompany Stage

Data & Analytics, HealthcareIndustries

51-200Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Increased competition from companies like Cleerly could challenge Heartbeat Health's market share.

Potential regulatory changes in Medicaid policies may impact partnerships with MedArrive.

Rapid expansion may lead to operational challenges if not managed effectively.

Differentiation

Heartbeat Health offers virtual-first cardiovascular disease prevention and management.

The platform provides real-time diagnostics and virtual consultations for cardiovascular care.

Heartbeat Health integrates seamlessly with existing cardiovascular clinics for enhanced patient engagement.

Upsides

Recent investment from Cressey & Company will accelerate growth and enhance clinical offerings.

Partnerships with MedArrive and Karoo Health expand access to cardiology care and decentralized platforms.

Collaboration with Cleerly enhances AI-driven heart disease detection and patient outcomes.

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