Tecnico de Garantías at Aptiv

Guadalupe, Nuevo Leon, Mexico

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

AutomotiveIndustries

Requirements

3-5 years of relevant experience
Bachelor's Degree
English language proficiency (Customer language)
Automotive experience preferable
World-class operational experience

Responsibilities

Review warranty charge backs
Create yearly warranty performance metric
Coordinate customer warranty returns analysis
Monthly data preparations Targets vs. actual
Coordinate internal warranty meetings
Create and follow up Warranty action list
Translate and categorize customer warranty claims for internal use
Prepare customer Warranty trends for Aptiv quality management
Coordinate 8D reports / 1-pager reports
Collect and analyze customer repair data
Prepare and provide structured and prioritized warranty data to the responsible department either internally and/or externally to the Customer after each warranty claims (weekly or monthly) cut-off date
Reading and understanding the customer claims based on dealership comments; analyzing the data; develop Pareto / Paynter charts for each project by CPU, R/1000
Co-ordinate and conduct the necessary actions by using appropriate warranty tracking charts
Prepare warranty presentations for carline / engine subjects and present to either internally and/or externally to the Customer

Skills

Warranty Analysis

Data Analysis

Pareto Charts

Paynter Charts

8D Reports

Quality Metrics

Customer Presentations

Data Preparation

Warranty Tracking

Root Cause Analysis

Aptiv

Develops integrated systems for vehicles

About Aptiv

Aptiv develops integrated vehicle systems for the automotive industry, focusing on software-defined vehicles. Their products help tackle challenges related to autonomous driving, vehicle electrification, and advanced safety features. Aptiv collaborates with major car manufacturers and other mobility stakeholders to enhance vehicle performance and safety through their technological solutions. Unlike many competitors, Aptiv emphasizes a partnership model, providing ongoing support and integration of their systems into vehicles. The company's goal is to improve the overall driving experience and safety in vehicles while advancing the future of mobility.

Dublin, IrelandHeadquarters

1994Year Founded

$7.8MTotal Funding

IPOCompany Stage

Automotive & TransportationIndustries

10,001+Employees

Risks

Amazon's entry into connected cars increases competition for Aptiv.

Investment in MAXIEYE exposes Aptiv to geopolitical and regulatory risks.

Oragadam plant expansion may strain finances if demand doesn't meet expectations.

Differentiation

Aptiv integrates software and systems for autonomous driving and vehicle electrification.

The company collaborates with major car manufacturers for software-defined vehicle solutions.

Aptiv operates 14 technical centers globally, enhancing its R&D capabilities.

Upsides

Aptiv's investment in MAXIEYE expands its presence in the Chinese automotive market.

The Oragadam plant expansion increases production capacity for advanced vehicle systems.

Participation in CES 2025 showcases Aptiv's leadership in automotive technology innovation.

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