[Remote] Claims Processor at Centivo

Remote

Centivo Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • Prior experience with a highly automated and integrated claims processing system
  • Experience working with HealthRules Payer preferred
  • Knowledgeable about healthcare claims, medical coding, and rules applicable to Benefit Plans
  • Strong critical thinking skills and willingness to make independent decisions with little supervision
  • Excellent oral and written communication skills
  • Proven ability to work in a fast-paced environment, managing multiple issues with pressure of production schedules and deadlines
  • Proven ability to work independently for majority of day
  • Proficiency in Microsoft Office applications and other web-based software applications
  • Ability to work independently for majority of day
  • Experience with automated systems and processes

Responsibilities

  • Manage and process healthcare claims for self-funded employer groups
  • Review and assess claims, adjudicate payment to providers on behalf of the Plan
  • Work closely with Claims Supervisor, Account Managers, System Configuration and Quality Assurance Team
  • Ensure claims are adjudicated in a timely manner and accurately
  • Review system-generated edits and apply benefits as per client's Summary Plan Documents (SPDs)
  • Route claims to Plan Build/System Configuration Team for resolution when necessary
  • Route claims to Provider Maintenance and/or Pricing teams for resolution when necessary
  • Deny claims for additional information and generate correspondence to participants or providers
  • Maintain daily, weekly, and monthly required production levels
  • Participate in Departmental quality improvement efforts and bring forward process improvement suggestions

Skills

Centivo

Affordable health insurance with primary care focus

About Centivo

Centivo provides health insurance focused on making healthcare affordable and accessible. The company emphasizes primary care, offering free primary care services, no deductibles, and low, predictable copays to help keep its members healthier and reduce the need for hospital visits. Centivo generates revenue by charging employers for health plans provided to their employees, which leads to lower medical costs and increased usage of the plans. A key feature of Centivo's offering is its integrated virtual care service, allowing members to access care conveniently. The company is distinguished by its commitment to quality, curating providers based on strict price and quality standards, particularly in primary care. Centivo's goal is to enhance the member experience while lowering overall healthcare costs.

Buffalo, New YorkHeadquarters
2017Year Founded
$183.7MTotal Funding
DEBTCompany Stage
Financial Services, HealthcareIndustries
201-500Employees

Benefits

Insurance: Medical, dental, vision, life & diability
401k plan
Access to a health savings account
Commuting and dependent care FSA
Competitive salary, bonus, & equity

Risks

Integration challenges with Eden Health may disrupt service delivery if not managed well.
Chronic shortages in primary care access could impact Centivo's care delivery model.
Increased competition from AI-driven startups may challenge Centivo's market position.

Differentiation

Centivo emphasizes primary care partnerships to coordinate healthcare needs effectively.
The company offers free primary care, no deductibles, and low, predictable copays.
Centivo integrates virtual care and mental health services for comprehensive healthcare solutions.

Upsides

Centivo raised $75M to expand affordable health plans amid rising U.S. healthcare costs.
Acquisition of Eden Health enhances Centivo's virtual care and mental health services.
Growing trend of virtual care aligns with Centivo's integrated virtual care service.

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