Key technologies and capabilities for this role
Common questions about this position
The position is on-site with no remote work option listed. However, the company offers telework on many missions and a Flex Office environment to foster communication and collaboration.
Candidates should have a Bac+2/Bac+3 in IT or equivalent, significant experience in level 1/2 IT support teams, good communication skills, analysis and synthesis abilities, and a habit of staying updated with industry news.
Key skills include knowledge of incident resolution processes and fluency in English, which is mandatory. Experience with Lenovo and MacBook hardware, phone systems, user support, and meeting/conferencing systems is also required.
The company emphasizes employee development with telework options, Flex Office, expert communities for knowledge sharing, close project and HR support, annual training and certifications, career progression, international mobility, and intrapreneurship opportunities.
Strong candidates have the listed education, experience, communication skills, and English proficiency. Even if you lack some skills, apply to take on new challenges as the company commits to quick responses.
Design and data support for government healthcare
A1M Solutions specializes in providing design, data, and policy-informed support for government healthcare programs, with a focus on serving disadvantaged populations. The company leverages expertise in government healthcare programs, data analysis, and policy/legislation to design effective business strategies and enhance digital service delivery, utilizing agile research and insights to untangle complex problems and generate thoughtful solutions.