Technician Relations Manager - Taiwan at Global Lending Services

Taipei City, Taipei City, Taiwan

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Renewable Energy, Wind EnergyIndustries

Requirements

Understanding Taiwan offshore wind energy industry or having relevant experience in this industry
Being able to work in a very dynamic environment
Good command of English (written and spoken)
Good PC skills (MS-office is a must)
Excellent communication skills, interacting well with people
Proven experience in remote, face-to-face interaction
A background in recruitment, customer service, or operations

Responsibilities

Creating and maintaining strong relationships with technicians through mails, phone calls, face-to-face meetings and site visits
Acting as the initial point of contact for GWS Wind Turbine Technicians, providing timely and accurate information
Communication of Project Assignments for Technicians to ensure clarity and alignment
Facilitating regular discussions with technicians to support their professional growth considering company needs and opportunities, address any concerns or performance issues
Maintaining the Qualification Matrix: ensuring updates are made in a timely fashion and maintaining data integrity that reflects technicians’ experience
Ownership of Technician GWS CV’s, updating on a regular basis with new project assignments, skills and experience, to ensure a reactive approach to sales and planning requests
Gathering and maintaining technician feedback from Site Managers (SM), Leaders to inform continuous improvement efforts, ensuring completion and discipline on completion, to capture valuable feedback and performance data
Promoting the safety and quality culture in GWS; our initiatives and expectations
Monitoring technician utilization and suggesting resource allocation and training development to the Integrated Planning and Project Teams
Managing annual leave requests in alignment with Integrated Planning, Site Management and Project Management to ensure adequate staffing levels
Assisting in the execution of disciplinary actions in collaboration with Country Manager, HR Business Partner, Project Manager and Site Manager, ensuring fair and consistent application of policies in line with local employment regulations
Management of the end of employment and offboarding process, ensuring all necessary procedures are followed and documentation is completed
Leading and promoting cross-departmental cooperation. Encouraging and enabling teamwork between various departments to improve the overall efficiency and success of the organization
Introduction to new type of technician contract when change requested
Approval over budget for working clothes

Skills

Relationship Management

Communication Skills

Employee Engagement

Professional Development

Performance Management

Administrative Management

Site Visits

Multicultural Workforce Management

Project Assignment Coordination

Global Lending Services

Provides auto loans and financing solutions

About Global Lending Services

Global Lending Services (GLS) provides auto loans to customers in Idaho and across the United States, focusing on making vehicle ownership accessible and affordable. The company uses real-time decision-making technology to approve loans quickly, working with over 13,000 dealerships to streamline the car buying process. GLS stands out by serving individuals with less-than-perfect credit, ensuring everyone has a fair chance to secure financing. The goal of GLS is to offer inclusive credit solutions while maintaining strong customer service and ethical business practices.

Greenville, South CarolinaHeadquarters

2011Year Founded

VENTURE_UNKNOWNCompany Stage

Automotive & Transportation, Financial ServicesIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Paid Volunteer Time Off

Professional Development Budget

Parental Leave

Risks

Odessa's entry into the market increases competition for GLS.

Chase's partnership with CarGurus may attract GLS's potential customers.

AI advancements by competitors could pressure GLS to upgrade its technology.

Differentiation

GLS offers real-time loan approvals, enhancing the car buying process efficiency.

The company partners with over 13,000 dealerships, ensuring widespread access to financing.

GLS focuses on subprime lending, providing opportunities for customers with less-than-perfect credit.

Upsides

GLS raised $325.6 million, indicating strong investor confidence and growth potential.

Increased demand for online auto financing platforms aligns with GLS's digital strategy.

AI trends in auto financing offer GLS opportunities to enhance its decision-making technology.

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