[Remote] Staff Technical Writer at Confluent

California, United States

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$185,000 – $217,400Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SoftwareIndustries

Requirements

10+ years experience writing technical documentation for an external developer audience
Excellent writing, editing, and verbal communication skills
Demonstrated portfolio of work that sets the bar for technical documentation
Ability to work in a modern documentation toolchain, including Git and GitHub experience
Experience using reStructuredText, Markdown, or equivalent
Experience reading code in languages such as Java or Python
Experience using cloud products and documenting distributed systems technologies
Proven project management and cross-team collaboration skills
Experience using generative AI tools such as Cursor or GitHub Copilot to help with content creation, code summarization, or to improve writing clarity
Bachelor's Degree in English, Technical Writing, Computer Science, Learning Technology, or related field

Responsibilities

Work cross-functionally with Engineering, Product, Support, and more to create best-of-breed documentation that ensures customer success
Produce documentation with unified examples, consistent style, and jaw-dropping quality
Create documentation in an SEO-friendly, LLM-optimized, searchable, browsable, and automated way

Skills

Key technologies and capabilities for this role

Technical WritingDocumentationCommunicationreStructuredTextMarkdownJavaPythonCloud Products

Questions & Answers

Common questions about this position

What is the salary range for the Staff Technical Writer position?

The salary range is $185K - $217.4K.

Is this position remote?

Yes, the position is remote.

What experience and skills are required for this role?

Candidates need 10+ years experience writing technical documentation for developers, excellent writing and communication skills, Git/GitHub experience, reStructuredText or Markdown proficiency, ability to read Java or Python code, and experience with cloud products, distributed systems, project management, cross-team collaboration, and generative AI tools.

What is the company culture like at Confluent?

Confluent values a collaborative environment with no egos or solo acts, where team members ask hard questions, give honest feedback, show up for each other, and push toward something bigger together. The culture emphasizes documentation contributions from engineers and the community, working across time zones and backgrounds, and belonging as the baseline.

What makes a strong candidate for this Technical Writer role?

A strong candidate will have a demonstrated portfolio of high-quality technical documentation, 10+ years of experience writing for developers, and a Bachelor's Degree in a relevant field like English, Technical Writing, or Computer Science.

Confluent

Data streaming solutions for real-time processing

About Confluent

Confluent specializes in data streaming solutions, focusing on helping businesses manage and process real-time data streams. Its main product is built on Apache Kafka, an open-source platform that allows users to create real-time data pipelines and streaming applications. Clients, including large enterprises and financial institutions, utilize Confluent's tools to collect, process, and analyze data streams, which helps them make quicker and more informed decisions. Unlike many competitors, Confluent offers a subscription-based model for its cloud platform, Confluent Cloud, and its on-premises software, Confluent Platform, ensuring a steady revenue stream. The company also provides professional services like training and consulting to assist clients in optimizing their data streaming solutions. Confluent's goal is to be a leader in the data streaming market, enabling organizations to leverage real-time data for improved operational efficiency.

Mountain View, CaliforniaHeadquarters

2014Year Founded

$443.5MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Best Teammates on Planet Earth - Loving your job has a lot to do with the people around you. Luckily at Confluent, you will find some of the most genuine people who make you excited to come to work each day.

Adjustable Working Arrangements - While most of our employees work typical business hours, we encourage everyone to partner with their manager to make a schedule that works best for them and Confluent.

Robust Benefits - Health and wellness is important and Confluent is proud to offer a total benefits program that ranks in the top percentile of companies similar in size to our industry in our established geographies.

Rest and Recharge Days - Personal time off is great but it is even better when your whole team has the day. Each quarter, teams have three recharge days where the entire team logs off and refreshes before coming back to work.

Weekly Lunch Spend - At Confluent, we have a weekly lunch program called “No Pay Thursday.” On Thursdays, lunch is provided by Confluent at local restaurants and grocery stores, taxes may apply for some countries.

Flexible Paid Time Off (PTO) - Confluent employees work really hard to meet the needs of our growing and scaling business. To make sure that we don’t burn out, we encourage everyone to balance their PTO in an adequate way.

Risks

CTO Chad Verbowski's retirement may lead to a temporary leadership vacuum.

WarpStream acquisition may present integration challenges, disrupting operations.

Participation in MongoDB AI Program exposes Confluent to competitive pressures.

Differentiation

Confluent's platform is based on Apache Kafka, a leading open-source data streaming technology.

The company offers a subscription-based model, ensuring steady recurring revenue streams.

Confluent's solutions cater to diverse industries, enhancing real-time data processing capabilities.

Upsides

Increased adoption of Apache Flink complements Confluent's existing Apache Kafka-based solutions.

Integration with MongoDB's AI Applications Program enhances AI-driven data processing capabilities.

The OEM Program launch can drive new partnerships and expand market presence.

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