Documentation Engineer
DittoSalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, Property Management, Real Estate TechnologyIndustries
Requirements
Candidates should possess a Bachelor’s degree in Technical Communication, English, or a related field, and at least one year of experience in technical writing. They must be able to quickly grasp complex technical concepts and translate them into easily understandable text and visuals, demonstrating comfort working independently and as part of a team. A high emotional quotient and the ability to connect with others are also desired.
Responsibilities
The Technical Writer will maintain a deep understanding of Entrata’s products and services, writing user-friendly “user guides” to support client learning. They will partner with Product, Development, UX, and Training departments to document software workflows accurately and succinctly, leading meetings with product managers, providing status updates, and driving accountability. The role also involves adhering to a strict content audit schedule and new release schedule, coordinating work with the Content Team, assisting with the overall help center strategy, and performing peer reviews for quality and adherence to style guides.
Skills
Technical Writing
Documentation
Product Knowledge
Software Documentation
Communication
Entrata
Property management software with integrated tools
About Entrata
Entrata provides property management software that simplifies the management of apartment communities. Its platform offers a single-login access to various online tools, including websites, mobile apps, payment processing, lease signing, accounting, and resident management. This software allows property management companies to operate more efficiently by integrating with third-party applications through an open API, enabling customization of their technology solutions. Unlike many competitors, Entrata focuses on creating a comprehensive suite of tools that enhance both operational efficiency and resident experiences. The goal of Entrata is to streamline property management processes and improve the overall experience for both property managers and residents.
Lehi, UtahHeadquarters
2003Year Founded
$493.2MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Enterprise Software, Real EstateIndustries
1,001-5,000Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Paid Vacation
Flexible Work Hours
Remote Work Options
401(k) Retirement Plan
401(k) Company Match
Wellness Program
Mental Health Support
Parental Leave
Employee Discounts
Risks
'Inception Fraud' poses a significant risk to property management companies, including Entrata.
The convergence of hospitality and residential technology increases competition in the multifamily market.
New tech-enabled hospitality companies can challenge Entrata's market position.
Differentiation
Entrata offers a single-login, open-access platform for property management.
The platform integrates with third-party applications through an open API.
Entrata serves over 20,000 apartment communities with comprehensive management tools.
Upsides
Entrata's partnership with Freddie Mac enhances residents' financial stability through credit-building.
The integration with Respage boosts marketing and automation capabilities for property managers.
Entrata's expanded API program facilitates seamless technology integrations with partners like Hott Solutions.
Related Jobs
RemoteRemoteTechnical Writer
Restaurant365Salary not specified
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteProduct Manager - Documentation (West Coast -PST)
ArineSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteInstructional Designer
InstructureSalary not specified
- Full Time
- Entry Level & New Grad
RemoteTechnical Content Engineer
RenderSalary not specified
- Full Time
- Junior (1 to 2 years)
RemoteSenior Technical Writer
Bestow$125,000 - $150,000/year
- Full Time
- Senior (5 to 8 years)
RemoteLead UX Writer
Zoom$146,700 - $339,300/year
- Full Time
- Expert & Leadership (9+ years)
RemoteSenior Knowledge Management Specialist
Vanta$147,000 - $173,000/year
- Full Time
- Senior (5 to 8 years)
RemoteIT Help Desk Specialist
Tapcart$75,000 - $90,000/year
- Full Time
- Junior (1 to 2 years), Mid-level (3 to 4 years)