Technical Writer (Contract)

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical ImagingIndustries

Requirements

Candidates should have at least 3 years of experience as a technical writer, preferably for SaaS or complex software products, and a demonstrated portfolio of published customer-facing technical documentation. Experience simplifying technical subjects into clear, accessible language and familiarity with content management tools like Zendesk are required. Strong task prioritization, the ability to meet tight deadlines, effective feedback skills, autonomy in fast-paced distributed teams, and excellent written and verbal communication are essential. Prior experience with healthcare or radiology software, contract work, and content infrastructure like glossaries and style guides are considered advantageous, as is familiarity with Notion, Google Docs, or Linear.

Responsibilities

The Technical Writer will write, revise, and organize customer-facing documentation, including user guides and Help Center articles, translating complex technical concepts into clear, plain language for non-technical users. They will address a backlog of documentation to ensure consistency, accuracy, and usability, collaborating remotely with product, engineering, design, support, and implementation teams to gather information and clarify requirements. The role involves using content management systems, primarily Zendesk, and adhering to or contributing to established style guides, glossaries, and templates.

Skills

Technical Writing

Customer-facing documentation

User guides

Simplifying complex topics

Rad AI

AI-driven software for radiology workflows

About Rad AI

Rad AI enhances radiology workflows using artificial intelligence to improve efficiency and accuracy in radiological practices. Its main product, Omni Reporting, automates routine tasks, ensures follow-up on incidental findings, and improves reporting accuracy. This software integrates seamlessly into existing workflows, making it easier for radiologists to manage their tasks. Unlike competitors, Rad AI emphasizes data security and patient privacy, being SOC 2 Type II and HIPAA certified. The company's goal is to provide reliable AI-driven solutions that streamline healthcare processes and improve patient outcomes.

San Francisco, CaliforniaHeadquarters

2018Year Founded

$76.8MTotal Funding

SERIES_BCompany Stage

AI & Machine Learning, HealthcareIndustries

51-200Employees

Benefits

Health Insurance

Health Savings Account/Flexible Spending Account

401(k) Retirement Plan

Paid Holidays

Remote Work Options

Unlimited Paid Time Off

Risks

Emerging competition from companies like DeepMind could overshadow Rad AI's offerings.

Rapid AI technology evolution requires Rad AI to continuously innovate.

AI-driven automation may face resistance from the medical community.

Differentiation

Rad AI's Omni Reporting won 'Best New Radiology Software' by AuntMinnie.

Rad AI integrates AI with FHIRcast for enhanced radiology workflow interoperability.

Rad AI is a pioneer in using large language models for radiology report generation.

Upsides

Rad AI achieved a 48% increase in radiograph reporting efficiency at RANT.

Rad AI raised $50M in Series B funding, boosting its expansion capabilities.

Strategic collaboration with AGFA HealthCare enhances Rad AI's market position.

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