Later

Technical Writer

Remote

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Social Media Marketing, Influencer Marketing, SoftwareIndustries

Requirements

Candidates should possess excellent writing, editing, and communication skills, with a proven ability to create clear and user-focused content. Experience with analytics tools, project management tools, and AI-powered chatbots is required. A strategic, data-driven mindset and the ability to work cross-functionally with various teams are essential. Familiarity with social media and influencer marketing platforms is a plus.

Responsibilities

The Technical Writer will organize, streamline, and audit Help Center content, leveraging analytics to inform content optimization strategies and delivering performance reports. They will create and update Help Center content and develop custom Chatbot conversation flows, regularly testing functionality and refining AI training inputs. The role involves tracking and reporting on Help Center and Chatbot performance, managing content requests, and facilitating feedback loops with customer-facing teams to improve documentation and chatbot flows.

Skills

Technical Writing
Help Center Content
AI Chatbot Content
Content Auditing
Content Organization
Content Streamlining
User Behavior Analysis
Analytics

Later

Social media management and influencer marketing tools

About Later

Later provides tools for social media marketing, focusing on helping marketers, brands, and influencers create engaging content and measure their results. Its main products include Later Influence, which automates influencer marketing campaigns and connects brands with influencers; Later Social Media Management, a tool for planning, scheduling, and analyzing social media posts; and Later Link in Bio, which allows users to drive traffic to multiple destinations from a single link in their bio. Unlike many competitors, Later emphasizes a subscription model that offers various service tiers, ensuring continuous updates and support for users. The company's goal is to establish the first "Social Revenue" platform, enabling clients to achieve predictable and measurable returns from their social media activities.

Vancouver, CanadaHeadquarters
2014Year Founded
$3.7MTotal Funding
SEEDCompany Stage
Consumer Software, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Hybrid work environment
Education & conference budget
Wellness spending account
Flexible hours & work schedule
Technology bonus
Annual company retreat
Vacation & wellness days
Parental leave top-up
Learning & development workshops
Stock options

Risks

Linktree's growth may overshadow Later's Link in Bio tool.
Integration of Mavely could distract from core offerings.
Instagram's video shift may require adaptation of Later's tools.

Differentiation

Later combines influencer marketing and social media management in a unified platform.
The company offers AI-powered social listening tools for actionable insights.
Later's acquisition of Mavely enhances its social commerce capabilities.

Upsides

AI-enhanced search optimizes influencer discovery and ROI for brands.
Social commerce trends offer new monetization opportunities for creators.
Later's partnerships with major social platforms expand its market reach.

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