Technical Writer at TSMG

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

N/AIndustries

Requirements

Experience in technical writing and documentation
Basic understanding of HTML
High school or equivalent
Exposure to content creation & authoring tools (e.g., MS suite, Google suite, Captivate)
Tech savvy and abreast with industry trends/best practices pertaining to content management
Excellent interpersonal and communication skills with the ability to operate and communicate effectively with Global teams across all levels of the business
Comfortable with a rapidly-changing environment
Strong problem-solving skills and excellent attention to detail
Able to work independently, motivated, proactive attitude with a passion for learning and creative problem solving

Responsibilities

Write, publish and maintain high-quality content (e.g., documents/manuals, presentations, help center and print publishing content), including written documents, help center articles, videos and graphical content (diagrams, flow charts, and logos)
Manage creation, production, publishing and proof-reading of documents or training content
Collaborate with internal teams and client stakeholders for in-depth understanding of the documentation requirements
Thoroughly understand all policies and tools used within the process and translate the requirements clearly into a workflow document/site/presentation
Create engaging content with use of infographic, flow-charts & gif or videos for ease of understanding
Participate and contribute to documentation development activities from estimation, planning, scheduling through publishing stages
Improve the depth and quality of the documentation based on feedback from internal and external customers
Translate complex product information into simple and easy to understand formats
Research, organize and write effective instructional text and scripts for audio/video clips
Keep the supervisor apprised of status and escalate any issues in a proactive manner that affects timeliness or scope of the assigned work
Identify user needs, use cases and metrics to focus priorities
Audit existing documentation against current processes and make revisions appropriately

Skills

Key technologies and capabilities for this role

Technical WritingDocumentationHTMLInfographicsFlowchartsGIFsVideosProofreadingContent Publishing

Questions & Answers

Common questions about this position

What is the salary for this Technical Writer position?

This information is not specified in the job description.

Is this Technical Writer role remote or office-based?

This information is not specified in the job description.

What key skills are required for the Technical Writer role?

Required skills include experience in technical writing and documentation, basic understanding of HTML, exposure to content creation tools like MS suite, Google suite, and Captivate, excellent interpersonal and communication skills, and strong problem-solving with attention to detail.

What is the company culture like for this Technical Writer position?

The role involves collaborating with cross-functional teams and global stakeholders in a rapidly-changing environment, requiring independence, proactivity, and effective communication across all business levels.

What makes a strong candidate for this Technical Writer job?

Strong candidates have experience in technical writing, proficiency with content tools, excellent communication for global teams, and a proactive, independent attitude with passion for learning and problem-solving.

TSMG

Specialized data collection for tech companies

About TSMG

TSMG specializes in data collection services, primarily supporting tech companies in Europe and North America. The company manages complex data collection projects, providing comprehensive support that includes recruiting participants and handling logistics. TSMG works with Fortune 500 clients to gather large volumes of accurate and diverse datasets, which are essential for improving AI systems. What sets TSMG apart from its competitors is its ability to assemble and manage high-performing teams, ensuring that projects are executed efficiently and tailored to meet specific client needs. The goal of TSMG is to empower its clients by delivering high-quality data that enhances their operational intelligence.

Warsaw, PolandHeadquarters

2018Year Founded

VENTURE_UNKNOWNCompany Stage

Data & Analytics, Consulting, AI & Machine LearningIndustries

51-200Employees

Risks

Emerging startups offer innovative data solutions at lower costs, threatening TSMG's market share.

Rapid AI advancements may require TSMG to invest in new tools and training.

Stringent data privacy regulations in Europe could increase TSMG's compliance costs.

Differentiation

TSMG offers end-to-end data collection services for Fortune 500 companies.

The company excels in recruiting and managing high-performing teams for complex projects.

TSMG provides tailored solutions by understanding and addressing specific client needs.

Upsides

Growing demand for AI training data boosts TSMG's data collection services.

Remote work expands the talent pool for TSMG's recruitment outsourcing services.

AI integration in travel management enhances service efficiency and personalization.

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