Customer Solution Architect (EMEA)
SupabaseFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Candidates must have at least 5 years of professional experience as a pre-sales technical resource in an enterprise software company (B2B). Excellent technical knowledge of the SailPoint platform and products is required, along with excellent integration knowledge of third-party enterprise applications such as SuccessFactors, MS Entra, SAP, ServiceNow, and Workday. A strong background in SaaS and SaaS connectivity (APIs), excellent written and verbal communication skills, and a working knowledge of technical infrastructure including web services, application servers, databases, virtualization, and directories are essential. Familiarity with Java, XML, LDAP, SQL, JSON, Azure/AWS/GCP is desirable, and 3+ years working with Identity, Governance, and Access Management solutions is preferred. Fluency in Spanish and English is required if based in Spain, and German and English if based in Germany.
The Technical Specialist will review, prioritize, and agree on Proof of Value (PoV) use-cases with the account team and prospects, ensuring their achievability within the business context and timeframe. They will be responsible for ensuring the availability and configuration of applications and systems required for the PoV and completing all required use-cases before final presentations. The specialist will support the Lead SE in presenting the use cases to prospects, demonstrating the value of the SailPoint platform. They will also document reusable assets generated during the PoV, discover and understand customer requirements to align solutions, present SailPoint business functions and value, support product demonstrations, and provide feedback to Product Management on product enhancements.
Provides identity security solutions for enterprises
SailPoint provides identity security solutions that help organizations manage and protect digital identities. Its main products, including IdentityIQ, IdentityNow, and File Access Manager, assist businesses in ensuring compliance with regulations, reducing risks, and controlling access to sensitive information. These products work by giving organizations visibility into who has access to what data, allowing them to manage permissions effectively. SailPoint stands out from competitors by utilizing advanced technologies like artificial intelligence and machine learning to enhance its identity governance capabilities. The company's goal is to be a trusted partner for enterprises in navigating the complexities of identity security, ensuring that they can securely manage access to their critical information.