Technical Service Specialist II - ES Division at Republic Services

Portland, Oregon, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Waste Management, Environmental ServicesIndustries

Requirements

Detail oriented, with a high level of accuracy and the ability to detect inconsistencies in data
Ability to work independently and as part of a team in a fast-paced environment
Keen organizational skills, capable of managing multiple tasks and priorities effectively
Ability to read, analyze, and interpret complex documentation, technical procedures, and governmental regulations
Excellent verbal and written communication skills, including presenting findings in a concise format
Negotiation and problem-solving skills
Ability to work within a team environment and handle multiple assignments simultaneously
Proficient with Microsoft Office, DocuSign, and PDF writer
2 - 4 years of experience in waste disposal, chemistry, or a related field providing technical expertise

Responsibilities

Collaborates with cross-functional teams to troubleshoot technical issues and contribute to the overall success of the organization by applying their knowledge and skills regarding waste treatment and disposal services
Engages proactively with clients to understand their technical requirements, delivers customized solutions, and ensures satisfaction through ongoing communication and attentive support
Meets with clients to discuss waste management solutions, analyzes laboratory results and safety data sheets, and compiles technical data into comprehensive reports
Coordinates communications to respond to customers’ inquiries
Investigates the application of hazardous waste regulations, aids in waste classification, collaborates with internal teams to evaluate treatment options, and complies with transportation guidelines
Provides solutions that meet quality and regulatory standards, performs technical evaluations, facilitates communication between departments, maintains customer pricing records, and focuses on customer retention and business development
Supports the development of bid materials by working with sales managers
Works closely with customer service and operations staff in coordinating processes to ensure acceptance and disposal of waste
Works with multiple departments to determine proper, safe, and legal treatment of hazardous waste
Supports customers and builds a regular and direct rapport with customers, serving as a direct extension to the sales and customer service teams
Other non-essential duties as assigned or may be necessary

Skills

Key technologies and capabilities for this role

Hazardous Waste ManagementWaste ClassificationRegulatory ComplianceSafety Data SheetsLaboratory AnalysisTechnical TroubleshootingCustomer Relationship ManagementTechnical Reporting

Questions & Answers

Common questions about this position

What benefits are offered for this position?

Eligible employees can elect comprehensive medical benefits coverage, dental plans, vision coverage, health care and dependent care spending accounts, short- and long-term disability, life insurance, accidental death & dismemberment insurance, and Employee and Family Assistance Program (EAP).

What is the salary range for this role?

This information is not specified in the job description.

Is this position remote or does it require office work?

This information is not specified in the job description.

What skills and experience are required for this role?

Minimum 2-4 years of experience in waste disposal, chemistry, or a related field is required, along with proficiency in Microsoft Office, DocuSign, and PDF writer. Key skills include detail orientation, ability to work independently and in teams, strong organizational skills, excellent communication, negotiation, problem-solving, and ability to analyze complex documentation and regulations.

What kind of team environment can I expect in this role?

The role involves collaborating with cross-functional teams, working closely with sales managers, customer service, and operations staff in a fast-paced team environment.