Abbott

Technical Service Specialist / Sr. Specialist - Ankara

Türkiye

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical Devices, DiagnosticsIndustries

Requirements

Candidates must possess a Bachelor’s degree or equivalent relevant experience, and a preferred University Degree in Engineering (Electronics, Electrical, Biomedical, Mechanical, Biology, or Physics). A minimum of 5 years of experience in the diagnostic industry is required, supported by references, along with a B class driving license. Strong customer relationship and communication skills, fast engagement to issues, and strong task and process management are also necessary.

Responsibilities

This Technical Service Specialist/Sr. Specialist will act as a technical solution provider for effective system operation and instrument installation, performing IQOQ procedures and assisting with customer business reviews. The role involves supporting first-line service providers, working within a primary territory and potentially other territories, scheduling and performing unplanned services, identifying technical support needs, delivering best-in-class solutions, managing inventory, traveling within the service area, and ensuring all activities comply with quality system requirements.

Skills

Customer relationship

Communication skills

Issue resolution

Task and process management

Technical service

Repairs and maintenance

Electromechanical systems

Analytical tools

Software solutions

Driving license

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Key Metrics

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.

Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.

Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.

Abbott's microfluidic devices streamline diagnostic processes efficiently.

Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.

Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.

Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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