Technical Service Advisor- ES at Republic Services

Elizabeth, New Jersey, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Waste Management, Environmental ServicesIndustries

Requirements

2-4 years of equivalent work experience in waste disposal, chemistry, or a related field providing technical expertise
Knowledge of Resource Conservation and Recovery Act (RCRA) Laws and Regulations related to waste characterization principles and practices, including analysis and evaluation, waste processing protocols, and transportation (DOT) regulations and industry best practices
Ability to read, analyze, and interpret complex documentation, technical procedures, and governmental regulations to respond effectively to sensitive inquiries
Excellent verbal and written communication skills, including presenting findings in a concise format
Negotiation and problem-solving skills
Good knowledge of business math, geometry, and basic accounting processes
Knowledge of computer technology for communication, data gathering, and reporting
Proficient with Microsoft Office, DocuSign, and PDF writer
Detail-oriented with strong organizational skills, capable of managing multiple tasks and priorities effectively
Ability to work independently and as part of a team in a fast-paced environment
Commitment to customer service with the ability to actively listen to customers to understand requests and resolve issues or make recommendations
Attentive to detail with a high level of accuracy and the ability to detect inconsistencies in data and identify trends and data patterns
Ability to build rapport with associates and managers

Responsibilities

Provide high-level technical waste disposal support to sales, operations, and customers
Support the development of bid materials by working with sales managers
Work closely with customer service and operations staff in coordinating processes to ensure acceptance and disposal of waste
Work with multiple departments to determine proper, safe, and legal treatment of hazardous waste
Support customers and build a regular and direct rapport with customers, serving as a direct extension to the sales and customer service teams
Collaborate with cross-functional teams to troubleshoot technical issues and contribute to the overall success of the organization by applying knowledge and skills regarding waste treatment and disposal services
Engage proactively with clients to understand their technical requirements, deliver customized solutions, and ensure satisfaction through ongoing communication and attentive support
Meet with clients to discuss waste management solutions, analyze laboratory results and safety data sheets, and compile technical data into comprehensive reports
Investigate the application of hazardous waste regulations, aid in waste classification, collaborate with internal teams to evaluate treatment options, and comply with transportation guidelines
Work closely with the sales department to offer solutions that meet quality and regulatory standards, perform technical evaluations, facilitate communication between departments, maintain customer pricing records, and focus on customer retention and business development