Customer Support Specialist
AffiniPayFull Time
Mid-level (3 to 4 years)
Key technologies and capabilities for this role
Common questions about this position
The salary is $55,000.
This is a full-time on-site position at either the South Burlington, VT or Cary, NC office.
Prior experience in sales and customer service is required, along with the ability to thrive in a fast-paced environment, creatively solve problems, and demonstrate entrepreneurial drive. A bachelor's degree is a plus.
The sales team includes roles in Acquisition for new prospects, Inside Sales for qualifying inbound leads and nurturing relationships, Key Accounts and Strategic OEMs for deepening partnerships, Partner for managing indirect sales channels, and Sales Operations for optimizing workflows.
Strong candidates have prior sales and customer service experience, thrive in fast-paced goal-oriented environments, possess critical listening skills, natural curiosity, and the ability to creatively solve problems independently.
Identity and access management solutions provider
OneLogin provides identity and access management solutions, focusing on secure single sign-on (SSO) and multi-factor authentication (MFA) for large enterprises across various sectors. Its platform allows organizations to manage access to applications and data securely, reducing the risk of unauthorized access and data breaches. OneLogin operates on a subscription-based model, offering its services through a Software-as-a-Service (SaaS) platform, which ensures a consistent revenue stream. The platform supports integration with other systems through standards like SAML and APIs, making it adaptable to existing IT infrastructures. OneLogin differentiates itself with a strong partner program that offers sales and marketing tools to help partners promote its solutions. The company's goal is to enhance cybersecurity and streamline IT operations for its clients.