Sagent

Technical Quality Assurance SR

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Mortgage Servicing, Financial Services, Software DevelopmentIndustries

Technical Quality Assurance SR

Salary: [Not Specified] Location Type: [Not Specified] Employment Type: [Not Specified]

Why you'll LOVE Sagent:

You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!

By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.

Sagent powers servicers and consumers. You power Sagent!

Overview:

We are currently looking for a Technical Quality Assurance SR to join a talented team of engineers at Sagent! This role plays an important part in our company's development process as you participate in operational direction and overall governance of all quality assurance testing and related projects for our mortgage servicing platforms. You will work hand in hand with other Quality Engineers and Software Developers and adhere to our high-quality standards which ensure all system bugs and malfunctions are identified and corrected prior to release.

Our team will provide you with the best tools, resources and compensation to get the job done…and enjoy every minute of it.

Your Day-to-Day at Sagent:

  • Build and align work to defined testing processes
  • Own various testing procedures such as functional testing, performance testing, regression testing, sanity & smoke testing for each release cycle of the product
  • Drive a feedback loop mechanism to ensure the best software development practices are followed to improve overall quality
  • Perform analysis of upcoming releases to understand the requirements from the perspective of completion, testability, and ease of understanding
  • Perform test results analysis, post execution of testing, and provide feedback on areas of improvements in quality
  • Perform defect trend analysis during and after release and provide detailed report on risks and lessons learned
  • Provide QA Testing estimates for new releases based on QA lifecycle
  • Create test strategies for planned releases
  • Act as gatekeeper and sign off on all releases that are ready for production or Product Team’s Testing (or any internal / client testing)
  • Be an advocate of automation, responsible for maintaining the existing test automation framework and improving it on regular basis
  • Responsible for augmenting automated test cases after every release to maximize the benefits of test automation

We'd love to hear from you if you have:

  • 4-year college degree + 4 years of experience in applicable field; OR Completion of advance degree (master or higher) in applicable and relevant field + 2 years of related experience in applicable field or Experience will be considered in lieu of degree.
  • Experience with API Testing
  • Familiar with Azure DevOps tools
  • Experience executing and monitoring test cases
  • Work with agile methodology tools to monitor test plans
  • Previous experience working with Burndown Charts
  • Mortgage and Financial Experience is a Plus.

#LI-Remote #LI-AN

Perks!

As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including:

  • Remote/Hybrid workplace options
  • Health Benefits
  • Unlimited Flexible Time Off
  • Family Planning Services
  • Tuition Reimbursement
  • Paid Family Leave
  • 401(k) Matching
  • Pet Insurance
  • In-person and Virtual Social Experiences
  • Career Pathing
  • Focus Time Fridays
  • And much more!

Why Sagent?

Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.

Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing.

Skills

Quality Assurance
Testing Procedures
Functional Testing
Performance Testing
Regression Testing
Sanity Testing
Smoke Testing
Defect Analysis
Test Strategies
Test Results Analysis
Risk Assessment

Sagent

Modernizes mortgage loan servicing with software

About Sagent

Sagent modernizes mortgage loan servicing for banks and lenders by providing software solutions that enhance efficiency and user experience. Their products include AI-embedded tools for automating documents, offering real-time predictive insights, and generative AI-based chat features. These tools enable financial institutions to manage millions of consumer loans effectively while ensuring compliance and operational efficiency. Sagent primarily serves banks and mortgage lenders, operating on a software-as-a-service (SaaS) model that generates revenue through subscriptions and service contracts. Their platforms focus on a mobile-first consumer experience, allowing homeowners to manage their mortgages easily, resolve issues quickly, and access expert advice, which boosts customer satisfaction and helps financial institutions lower costs and improve servicing values.

Upper Merion Township, PennsylvaniaHeadquarters
2018Year Founded
$17MTotal Funding
M_AND_ACompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Remote Work Options
Health Insurance
Unlimited Paid Time Off
Family Planning Benefits
Tuition Reimbursement
Paid Family Leave
401(k) Company Match
Pet Insurance
Professional Development Budget
Company Social Events

Risks

Emerging fintech startups may erode Sagent's market share.
Data privacy concerns could lead to regulatory scrutiny and affect client trust.
Economic downturns in the housing market may impact Sagent's revenue.

Differentiation

Sagent offers AI-embedded tools for document automation and predictive insights.
The company provides a mobile-first consumer experience for mortgage management.
Sagent's generative AI-based chat capabilities enhance customer service in mortgage servicing.

Upsides

Growing demand for AI-driven mortgage servicing solutions boosts Sagent's market potential.
Mobile-first solutions align with consumer demand for convenient mortgage management.
SaaS model provides Sagent with recurring revenue and scalable solutions.

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