Technical Program Manager at S&P Global

Cambridge, Massachusetts, United States

S&P Global  Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Artificial Intelligence, TechnologyIndustries

Requirements

  • Experience in technical program management or adjacent roles (e.g., product management, project management, solutions engineering, operations, strategy) with a track record of successfully delivering complex technical programs
  • Operate with high horsepower, strong problem-solving skills, adept at frequent context switching, effectively manage multiple projects at once with expansive ownership, and ruthlessly prioritize
  • Familiarity with the business impacts of technical subject matters such as artificial intelligence models, software development kits, application programming interfaces, data pipelines
  • Exceptionally strong interpersonal and communication skills to influence without authority, build cross-organizational support, cooperation, and action around initiatives and process adoption
  • Thrive in unstructured environments, bring order to chaos
  • High threshold for navigating ambiguity, balance setting strategic priorities with rapid, high-quality execution
  • Willingness to travel up to 25% for client needs

Responsibilities

  • Facilitate the feedback loop across sales, delivery, and product teams to ensure customer insights directly inform product development and solutions meet customer expectations
  • Collaborate with business, product, and engineering leaders to define project requirements, scopes, timelines, and impact for time-bound onboarding, deployment, and co-development projects; ensure project timelines, deliverables, scopes, and resource allocations are up-to-date
  • Establish and manage meaningful program processes (e.g., reports and dashboards) that provide visibility into progress, risks, and outcomes
  • Guide organizations through their AI journey by applying change management expertise to maximize ROI of Kensho AI products from customers’ perspective
  • Capture and codify best practices, playbooks, and FAQs informed by real customer inputs
  • Foster a culture of accountability, transparency, and continuous improvement across project teams

Skills

Technical Program Management
AI
Machine Learning
Cross-functional Collaboration
Stakeholder Management
Project Management
Risk Management
Product Development
Engineering Coordination
Go-to-Market
NLP
Speech Recognition
Entity Linking
Document Extraction
Text Classification

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters
1917Year Founded
IPOCompany Stage
Data & Analytics, Financial ServicesIndustries
10,001+Employees

Benefits

Health Insurance
Unlimited Paid Time Off
Professional Development Budget
401(k) Company Match
Family Planning Benefits
Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.
Increased competition from AI-driven platforms like Brooklyn Investment Group.
Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.
The company offers comprehensive ESG solutions, meeting growing sustainability demands.
S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.
Rising demand for ESG data enhances S&P Global's market position.
Expansion into India strengthens S&P Global's research and insights offerings.

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