Technical Program Manager at Gong.io

Tel Aviv-Yafo, Tel Aviv District, Israel

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaSIndustries

Requirements

5+ years of industry experience
At least 2 years as a Technical Program Manager (or equivalent role) in a SaaS or cloud-native environment
Strong understanding of the Software Development Lifecycle
Hands-on familiarity with cloud platforms (AWS, GCP, or Azure) and modern DevOps principles
Excellent oral and written communication skills
A self-motivated and highly organized approach; thrives in ambiguous environments, takes ownership of problems, and drives them to resolution

Responsibilities

Drive end-to-end delivery of strategic programs, from initial planning to successful execution and launch
Partner with cross-functional teams, including Platform, Security, and Applications, to align priorities and coordinate resources for high-impact initiatives
Maintain stakeholder alignment by proactively identifying and removing blockers, ensuring clear communication on project scope, ownership, and status
Develop and manage comprehensive program plans, timelines, risk assessments, and status reports to ensure project transparency and accountability
Champion process improvements that increase team velocity, enhance system resiliency, and improve project visibility

Skills

AWS

GCP

Azure

DevOps

CI/CD

Software Development Lifecycle

Incident Response

Monitoring

Gong.io

Revenue intelligence platform for customer interactions

About Gong.io

Gong provides a platform focused on revenue intelligence, which helps businesses capture and analyze customer interactions. The platform uses artificial intelligence to integrate various customer communications into one system, allowing companies to gain insights that inform their decision-making and enhance revenue growth. Gong caters to a wide array of clients, including sales, marketing, and customer success teams across different industries. Its subscription-based model allows organizations to pay for access to the platform, with pricing tiers based on user count and desired features. The main goal of Gong is to support businesses in optimizing their go-to-market strategies by delivering actionable insights derived from customer data.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$570.1MTotal Funding

SERIES_ECompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Mental health support resources

Weekly wellness events

Work from home stipend

Generous vacation days

Quarterly recharge company shutdowns

Parental leave

Employee equity

Retirement savings & financial coaches

Commuter & parking benefits

Training & learning programs

Monthly lunch & learns

Mentor & buddy programs

Risks

Increased competition from Highspot and Seismic may pressure Gong's market share.

Rapid market growth could attract new entrants, impacting Gong's growth trajectory.

Challenges in measuring AI success may affect customer retention and acquisition.

Differentiation

Gong's platform integrates all customer interactions into a single system for better insights.

The company uses proprietary AI to analyze customer interactions, enhancing decision-making.

Gong's subscription model offers tiered access based on user numbers and functionality.

Upsides

Gong's integration with ChurnZero enhances customer success management with AI-driven insights.

The company's inclusion in Forbes Cloud 100 highlights its market leadership and innovation.

Gong's 'Ask Anything' solution boosts win rates by 26%, enhancing revenue team efficiency.

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