Technical Program Lead

Italy

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Energy, BiotechnologyIndustries

Requirements

Candidates must be comfortable with ambiguity, be self-starters, and willing to actively engage in problem-solving. A commitment to delivering technology based on simplicity, client benefit, and efficiency is essential. The ability to challenge beliefs, view situations from multiple perspectives, and extend beyond one's direct responsibilities to support clients is required. Strong communication skills are necessary, including the confidence to advocate for client best interests and a drive for simplicity.

Responsibilities

This role will lead the technical orchestration of a major client program, overseeing the migration's technical pillar and managing the ongoing technical relationship with an international energy retailer. Responsibilities include building trusted relationships with client executives and technology stakeholders, serving as an escalation point for client concerns, and managing technical challenges and product requirements. The role involves defining success criteria and governance for the technical pillar, owning the Kraken platform localization plan, and articulating client needs internally for platform localization and development. Additionally, the role includes directing internal and external software developers on tech platform deliverables, supporting the client in meeting business needs through technology delivery, understanding Kraken infrastructure, and setting up training programs to upskill the client's technical team.

Skills

Technical Program Management

Client Relationship Management

Operational Transformation

Business Transformation

Stakeholder Management

Problem-Solving

Adaptability

Energy Industry

Kraken

Cryptocurrency exchange for buying and trading

About Kraken

Kraken is a cryptocurrency exchange platform that allows users to buy, sell, and trade various digital assets. It offers features that cater to both beginners and experienced traders, making it easy to navigate the cryptocurrency market. Users can execute trades with high liquidity, which means their transactions are completed quickly. The platform charges low transaction fees, sometimes as low as 0%, helping users keep more of their profits. Kraken also provides advanced charting tools to help investors track their investments effectively. Security is a major focus, with multiple protective measures in place to keep user assets safe. The platform supports 70 different asset pairs and is continuously expanding its offerings. Additionally, Kraken offers 24/7 global support to assist users with any questions or issues.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$108.5MTotal Funding

SERIES_CCompany Stage

Crypto & Web3, Financial ServicesIndustries

501-1,000Employees

Benefits

Competitive salary and equity plan

401k contribution plan

Vacation & Generous PTO

Paid Tranings

Risks

Increased competition from Binance and Coinbase could impact Kraken's market share.

Regulatory scrutiny in the EU may raise Kraken's compliance costs.

The volatility of cryptocurrency prices can affect Kraken's revenue from transaction fees.

Differentiation

Kraken offers both spot and futures trading for over 40 digital assets.

The platform provides advanced charting tools for professional traders and technical analysts.

Kraken's 24/7 global support ensures assistance for users at any time.

Upsides

Kraken's acquisition of Staked enhances its staking services for consumers and institutions.

Sponsorship deals with major soccer clubs boost Kraken's visibility and brand recognition.

The rise of crypto derivatives attracts advanced traders to Kraken's sophisticated tools.

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