[Remote] Technical Product Specialist – EMEA at Canary Technologies

Spain

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, Software, AIIndustries

Requirements

Candidates must have over 3 years of experience in a technical product, solutions engineering, or implementation role within a SaaS or hospitality tech company. A strong understanding of APIs, integrations, data privacy, and IT security principles is required, along with experience supporting a commercial or pre-sales function. Exceptional communication and stakeholder management skills in cross-functional and multicultural environments are essential, as is proficiency in English; additional European languages are a strong plus. The ideal candidate is self-motivated and comfortable working independently in a fast-paced, remote-friendly environment.

Responsibilities

The Technical Product Specialist will accelerate local implementation timelines and support the technical aspects of the sales process across the EMEA region. This role involves acting as a technical liaison between Sales, Product, and Customer Success to ensure smooth onboarding. Key responsibilities include streamlining rollout processes, identifying and removing bottlenecks in the technical onboarding journey, and working directly with customer IT and operations teams. The specialist will also join sales calls to provide technical insight, help prospects understand integration requirements, assist in answering technical RFPs and security documentation, and act as the technical point of contact between regional sales and global Product/Engineering teams. Additionally, they will translate local customer requirements into feedback for product development and maintain technical documentation tailored to the EMEA market.

Skills

Hospitality Software

Technical Liaison

Sales Process

Onboarding

Integration Requirements

Data Flows

Architecture

RFPs

Security Documentation

Canary Technologies

Hospitality management software for hotels

About Canary Technologies

Canary Technologies specializes in hospitality management software aimed at improving the guest experience and optimizing hotel operations. Their main product is a Digital Guest Journey Platform that offers features like room upgrades, early check-in, late checkout, and other amenities, allowing hotels to provide personalized services while maximizing revenue. This platform integrates smoothly with existing hotel technologies, ensuring efficient operations. Unlike many competitors, Canary Technologies operates on a subscription-based model, providing a scalable software-as-a-service (SaaS) solution that caters to a wide range of clients, from small boutique hotels to large chains. The company's goal is to transform hotel management by enhancing guest satisfaction and driving revenue growth.

None, CaliforniaHeadquarters

2018Year Founded

$92.5MTotal Funding

SERIES_CCompany Stage

Enterprise Software, Consumer GoodsIndustries

51-200Employees

Benefits

Health insurance

Flexible working hours

Training & career development

Regular team building events

Travel stipend at Canary hotels

Internal promotions

Stocked kitchen

Risks

Emerging competition from Otelier's AP automation product challenges Canary's market share.

Guesty's $130 million funding round enhances its competitive capabilities.

Rapid AI growth in tourism increases pressure on Canary to innovate.

Differentiation

Canary Technologies offers a comprehensive Digital Guest Journey Platform for hotels.

The platform integrates seamlessly with existing hotel technology stacks.

Canary Technologies focuses on AI-driven personalization in guest services.

Upsides

Canary Technologies won eight 2025 HotelTechAwards, showcasing industry recognition.

Partnerships with BWH and TUI Hotels enhance Canary's market presence.

The rise of contactless technology adoption benefits Canary's mobile check-in solutions.

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