Service Cloud Product Owner
Included HealthSalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, SaaSIndustries
Requirements
- Successfully launched a cloud solution at an enterprise SaaS company
- 3+ years in a market-facing product management role defining and delivering enterprise-class cloud software on web or mobile platforms
- 1+ years of experience in healthcare IT or a healthcare software development organization
- Bachelor’s degree in a technical or business-related field, or equivalent experience building and shipping software
- Strong collaboration and communication skills, including the ability to convey ideas, particularly to healthcare IT audiences
- Strong knowledge and experience with Agile/Scrum/Kanban and related tools (Jira)
- Understanding and technical acumen on core cloud concepts such as SaaS, APIs, devops/SRE, and/or artificial intelligence/machine learning
- Experience driving product vision, strategic product roadmaps, go-to-market strategy, product ops, and design discussions
- Experience establishing and maintaining trust-based relationships with cross-functional teams, particularly Engineering, UX/UI, Sales, Customer Support, Finance or Marketing
- 5-10% travel
- Ability to influence multiple stakeholders without direct authority
- Preferred Skills/Experience
- Knowledge of the Home Health, Home Medical Equipment, or Order Fulfillment markets
- Experience managing day-to-day technical and design direction
- Experience or background with workflow automation technologies
Responsibilities
- Collaborate with stakeholders and users to understand business needs and requirements
- Develop new products and features, test their performance, and iterate quickly
- Partner with engineering teams and leaders to ensure that designers, engineers, QA, etc. are operating effectively at all levels
- Create mock-ups, wireframes, and workflow diagrams
- Help identify business value, understand required use cases and capabilities, and help translate these into product requirements
- Write clear user stories and establish acceptance criteria based on requirements
- Research the functional, regulatory, or security need in a specific area to develop the business requirement and process
- Document customer requirements
Skills
Product Management
Cloud Solutions
SaaS
Healthcare IT
Wireframes
Mock-ups
User Stories
Acceptance Criteria
Stakeholder Collaboration
Engineering Partnership
Brightseed
AI platform for discovering health-boosting compounds
About Brightseed
Brightseed discovers beneficial compounds in nature that can enhance human health using artificial intelligence. Their Forager® platform identifies bioactive compounds—small molecules from plants and microbes that positively affect biological functions. They also offer Brightseed™ Bio Gut Fiber, which contains bioactives that support gut health. By partnering with companies, Brightseed provides insights into bioactives and their health benefits, aiming to unlock the potential of these compounds.
San Francisco, CaliforniaHeadquarters
2017Year Founded
$123.8MTotal Funding
GRANTCompany Stage
AI & Machine Learning, HealthcareIndustries
51-200Employees
Benefits
Hybrid work flexibility
Medical, dental, & vision
Unlimited PTO
Life insurance
EAP
401(k) plan
Mental health platform
Employee discounts
Cell phone & commuter costs
Parental leave
Risks
Increased competition from established brands like Centrum in the bioactive market.
Over-reliance on partnerships like Manitoba Harvest could limit market reach.
Regulatory scrutiny poses challenges as Brightseed expands in the health and wellness sector.
Differentiation
Brightseed uses AI to discover bioactives, accelerating discovery from years to months.
Forager® A.I. maps bioactives to health outcomes with unprecedented accuracy and speed.
Brightseed's Bio Gut Fiber is made from upcycled hemp hulls, appealing to eco-conscious consumers.
Upsides
Growing consumer interest in personalized nutrition boosts demand for Brightseed's bioactive products.
Rising gut health awareness increases demand for Brightseed's gut health-focused bioactives.
Regulatory support for bioactives in supplements facilitates Brightseed's market expansion.
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