Technical Operations Manager, Enterprise Central Ops at Commure

Mountain View, California, United States

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$85,000 – $120,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, HealthTechIndustries

Requirements

2–5 years in technical ops, data/analytics, software, consulting, or similar in a fast-paced SaaS/tech environment
Technical fluency: Strong SQL (joins, windows, CTEs, performance basics); experience with Retool or similar internal tooling; comfort with APIs and basic web scraping
AI in practice: Know how to evaluate and deploy AI/LLM tools to real workflows (prompting, guardrails, basic evals), not just in theory
Systems thinking: Ability to translate business problems into data models, pipelines, and lightweight services that scale
Execution & ownership: Track record of driving projects from idea → shipped → adopted → measured impact
Communication: Clear, structured writing and stakeholder management across technical and non-technical partners
Bias to action: Comfortable in ambiguity, excellent at prioritization, and proactive about unblocking teams

Responsibilities

Build & automate: Design reliable, scalable workflows (SQL-backed, API-driven, Retool-powered) that eliminate manual work and materially improve velocity, quality, and cost
Ship AI into ops: Identify high-leverage use cases (triage, routing, QA, forecasting, SOP generation) and implement practical AI tools that measurably improve outcomes
Own the numbers: Define, track, and improve core operational KPIs (productivity, quality, scalability). Success is measured by moving metrics—not meeting hours
Systemize complexity: Stand up data models, dashboards, and processes that turn ambiguity into repeatable, auditable operations
Cross-functional Partnership: Partner with Product, Engineering, and Account Management to scope requirements, align on SLAs, and deliver durable solutions
Program management: Drive projects end-to-end—requirements, design, build, launch, iterate—ensuring on-time delivery and measurable impact

Skills

AI deployment

process automation

data models

workflow integration

operations scaling

technical operations

Commure

Healthcare technology for data integration and safety

About Commure

Commure focuses on improving the healthcare industry by providing technology solutions that connect and empower healthcare workers. Its main product, CommureOS, is a lightweight operating system that integrates various healthcare technologies and datasets, helping providers streamline workflows and enhance patient care by delivering critical insights when needed. Additionally, Commure offers Commure Strongline, a discreet wearable badge that allows healthcare staff to quickly call for help, improving safety in potentially dangerous situations. This badge was developed with input from frontline workers and security experts to meet the specific needs of healthcare environments. Commure serves hospitals, clinics, and other healthcare facilities through a software-as-a-service (SaaS) model, charging subscription fees for access to its products. The company's goal is to create a more connected and safe healthcare ecosystem, ultimately enabling healthcare providers to deliver better care.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$745.2MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Enterprise Software, HealthcareIndustries

201-500Employees

Benefits

Unlimited Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Parental Leave

Risks

Increased competition in AI scribe technology may pressure market share and pricing.

Integration of Memora Health's platform may face alignment challenges with existing systems.

Free AI scribe offering might strain resources if not monetized effectively.

Differentiation

CommureOS integrates disparate healthcare datasets, enhancing decision-making and operational efficiency.

Commure Strongline badge improves staff safety with rapid emergency alerts.

Commure's AI-powered scribe tool automates documentation, saving providers significant time.

Upsides

Acquisition of Augmedix enhances AI medical documentation, improving clinical decision-making.

Merger with Athelas creates a $6B healthcare infrastructure company, expanding resources.

Free AI scribe tool offers competitive advantage by broadening technology accessibility.

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