Director AI
3cloud- Full Time
- Expert & Leadership (9+ years)
Employment Type: Full-time Location Type: Remote (Implied) Salary: $235,000 – $260,000 USD (or equivalent in local currency)
Customer.io powers automated communication that people actually want to receive. Over 7,500 companies, from scrappy startups to global brands, use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. We help teams send smarter, more relevant messages using real-time behavioral data. Our technology stack includes Go, React, Ember, and AI.
We are seeking an experienced technical leader to drive innovation and shape the future of our platform. This role is ideal for someone who thrives in ambiguity, enjoys shipping new features, and brings deep technical perspective to early product initiatives. You will lead strategy, architecture, and execution on high-impact projects as an individual contributor, with opportunities for growth as the work scales. You will report to our CTO and collaborate closely with a small, highly collaborative team focused on building what's next.
We believe in transparency. The starting salary for this role is $235,000 – $260,000 USD (or equivalent in local currency), depending on experience and subject to market rate adjustments.
We are committed to taking great care of our employees. Our inclusive benefits package supports your well-being and growth, including:
See full benefits here → (Note: Link not provided in original text)
Our hiring process is designed to be clear and thoughtful, helping both parties make an informed decision.
Marketing automation for customer engagement
Customer.io is a marketing automation platform that helps businesses engage with their customers throughout their lifecycle. It allows companies to segment their audience based on real-time events, enabling personalized messaging that enhances customer connections and engagement. Unlike many competitors, Customer.io offers A/B testing and professional support services to optimize marketing strategies. The goal is to empower businesses to send data-driven messages that improve customer engagement and drive revenue.