Senior Implementation Engineer
Rad AI$110,000 - $140,000/year
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, AI, Enterprise SoftwareIndustries
Requirements
- Strong demonstrated analytical, problem-solving, and collaboration skills, with excellent verbal and written communication suitable for both technical teams, client audiences and C-suite
- Proven ability to rapidly learn and master new software platforms and interfaces, coupled with meticulous attention to detail and proficiency in spreadsheet tools (e.g., Excel/G-Sheets)
- 2+ years of experience working in a technical environment with direct client liaison or customer-facing responsibilities. This experience can be derived from professional roles and/or relevant academic/school projects
Responsibilities
- Lead the end-to-end configuration, training, and deployment of customer-specific AI models utilizing Hyperscience’s native tooling, ensuring implementation plans meet client goals and performance expectations
- Independently execute complex data annotation and Quality Assurance (QA) projects, while defining and championing best practices and operational guidelines for the team
- Serve as the primary technical expert, handling complex escalations and troubleshooting, while mentoring junior engineers on technical execution and best practices
- Act as a critical liaison, translating client needs to technical solutions and providing actionable product feedback and performance insights to internal Product, Design, and Engineering teams
Skills
AI
Intelligent Document Processing
Automation
LLM
RAG
Enterprise Software
Technical Delivery
Client Success
Hyperscience
AI platform for automating business processes
About Hyperscience
HyperScience provides an enterprise AI platform that automates business processes using machine learning. The platform is trained by humans, which allows it to perform complex tasks with high accuracy. It serves various clients, including insurance companies, federal agencies, and financial institutions, helping them to significantly speed up processes and reduce costs. For example, it has enabled an insurance provider to process claims 80% faster and helped a federal agency save $45 million annually by automating claims processing with over 96% accuracy. HyperScience operates on a business-to-business model, customizing its platform for each client and charging them for its use. The goal of HyperScience is to enhance efficiency and cost-effectiveness for businesses through the application of AI and automation.
New York City, New YorkHeadquarters
2014Year Founded
$281MTotal Funding
SERIES_ECompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees
Benefits
Top notch healthcare for you and your family
30 days of paid leave annually to help nurture work-life symbiosis
A 100% 401(k) match for up to 6% of your annual salary
6 months paid parental leave (or double salary to pay for your partner’s unpaid leave)
Free travel for any person accompanying a breastfeeding mother and her baby on a business trip,
A child care and education stipend up to $3,000 per month, per child under the age of 21 for a maximum of $6,000 per month total
Flexible work hours that are compatible with having children
Two weeks of severance for every 6 months served with a minimum of 1 month severance
Risks
Increased competition from companies like Manifest with FedRAMP High authorization.
Rapid evolution of generative AI technologies may outpace Hyperscience's current offerings.
Reliance on partnerships with Google Cloud and Hewlett Packard Enterprise poses potential risks.
Differentiation
Hyperscience's AI platform is trained by humans for high accuracy in complex tasks.
The company offers a unique Hypercell platform for generative AI applications.
Hyperscience is recognized as a leader in document mining and analytics platforms.
Upsides
Collaboration with Google Cloud enhances AI model development for enterprise applications.
The Hyperautomation Network expands Hyperscience's partner ecosystem for AI-driven process automation.
FedRAMP High authorization positions Hyperscience to handle sensitive government data securely.
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