[Remote] Diagnostic Solutions Consultant at Zoetis

Maryland, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Veterinary Diagnostics, HealthcareIndustries

Requirements

Minimum of 4 years of demonstrated sales experience, or relevant technical/clinical experience, preferably in the medical, scientific, or healthcare industry
Minimum of an Associate’s degree (Bachelor’s degree preferred); preferably with a science or business emphasis or equivalent experience
Must speak fluent English
Valid Driver’s License, clean driving record, auto insurance
Ability to safely lift and move 60 lbs
Willingness to travel within assigned territory (up to 60%-70%), including extensive driving and periodic overnight travel (approximately 4-8 nights per month)
Exemplifies early adopter behaviors for rapid learning ability
Absorbs and applies technical information and demonstrates skilled technical sales capabilities
Demonstrate expertise in veterinary terminology/science
Demonstrated skills selling capital equipment in physician and/or veterinary clinics
Skilled at making presentations (including financial presentations) at all levels
Ability to transport, set-up and demonstrate equipment quickly and effectively
Balances strategic and tactical business requirements
Superior understanding of current and possible future market trends, sales initiatives, and information affecting the business and organization
Knows the competition and their value messaging
Demonstrates an understanding of how strategies and tactics work in the marketplace
Demonstrated organizational, prioritization, and time management skills
Strong ability to multi-task and work independently

Responsibilities

Develop and maintain thorough understanding of Diagnostic products and service
Travel to offices of existing and prospective customers, with a target of 3-4 existing customers and 3-4 new business opportunities per day
Detailed documentation of all customer and prospect interactions via the online system
Transport equipment to customer and prospective customer locations
Lift, set-up and demonstrate diagnostic solutions, equipment and features
Clearly explain the uses and benefits of diagnostic products and services; answer questions; effectively communicate “value proposition”
Secure purchase orders for diagnostic products and services
Provide ongoing customer support, including assisting customers (in person and over the phone and via email) with product, technical or service concerns, making periodic customer courtesy calls, keeping clients informed of new products and services (including possible updates to existing instrumentation), and interfacing as needed with sales, accounting and technical staff to ensure customer questions and needs are timely addressed
Work cooperatively with the Diagnostic Technical Specials to ensure strong customer service and enhance utilization
Generate new business and new business leads, including placing instruments in competitor’s accounts, academia and research settings and gathering referrals from existing customers
Support billing and collection efforts
Achieve budgeted sales quotas within targeted accounts in assigned territory
Update and maintain sales funnel and customer profile data within system
Build and maintain customer relationships to maximize customer retention
Collaborate with other Zoetis colleagues to achieve goals and support the diagnostics business

Skills

Key technologies and capabilities for this role

Diagnostic InstrumentsSalesCustomer Relationship ManagementSales Quota AchievementProduct DemonstrationTechnical SupportTerritory ManagementCRM SystemsValue Proposition Communication

Questions & Answers

Common questions about this position

What is the salary or compensation for the Diagnostic Solutions Consultant role?

This information is not specified in the job description.

Is this a remote position, or what is the work location policy?

This is a field-based role within an assigned US sales territory, requiring extensive travel to customer offices, up to 60%-70% travel including 4-8 overnight nights per month depending on the territory.

What skills and experience are required for this position?

A minimum of 4 years of demonstrated sales experience or relevant technical/clinical experience, preferably in medical, scientific, or healthcare industry is required, along with an Associate’s degree (Bachelor’s preferred) in science or business, fluent English, ability to lift 60 lbs, and technical skills like rapid learning, absorbing technical information, and skilled technical sales.

What does the team structure or collaboration look like at Zoetis for this role?

The role involves collaborating with other Zoetis colleagues to achieve goals and support the diagnostics business, as well as working cooperatively with Diagnostic Technical Specialists to ensure strong customer service.

What makes a strong candidate for the Diagnostic Solutions Consultant position?

Strong candidates have 4+ years of sales or relevant technical/clinical experience in medical, scientific, or healthcare fields, a degree in science or business, technical sales skills with rapid learning ability, and comfort with extensive travel and physical demands like lifting 60 lbs.