Technical Advisor

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not specified

SailPoint is seeking a Senior Solution Architect to empower organizations by placing identity at the center of security and IT. This role involves providing strategic direction to customers and implementation partners, building identity roadmaps, and ensuring successful SailPoint product implementations. The ideal candidate will be a trusted advisor, capable of solving complex problems and mentoring junior team members.

Requirements

• Deep understanding of SaaS and/or Software solutions.
• Experience in building a deep understanding of SailPoint products and identity governance.
• Strong client and partner communication skills.
• Industry knowledge and the ability to share organizational best practices.
• Ability to perform assessments of customer’s current Identity landscape.
• Experience with Identity role-based access control and application onboarding programs.
• Familiarity with SailPoint best practices for project delivery.
• Ability to advise on custom tool development for unique business goals.
• Experience with the Atlas extensibility platform.

Responsibilities

• Provide strategic direction to customers and implementation partners for a successful Identity Security Program.
• Perform assessment on customer’s current Identity landscape and build out their future identity road map.
• Build out customers’ Identity role based access control and application onboarding program.
• Ensure SailPoint best practices are followed through the project for a successful project delivery.
• Advise and provide direction to junior resources on the project implementation.
• Provide pros & cons to customers regarding building custom tools to meet their unique & complex business goals.
• Maintain healthy business relationships with customers and partners.
• Work with other advisory services leads, program managers, and provide recommendations on any changes needed for the program.
• Work with other cross-functional teams to understand the product roadmap, product limitations, and advise strategic direction to the customers.
• Document and present SaaS product adoption gaps.
• Recommend areas where SaaS products consumption can be improved.
• Solve complex problems using product’s Atlas extensibility platform (hands-on implementation work).

Additional Responsibilities (Optional)

• Manage, mentor, and coach direct reports.
• Manage project scheduling, budgeting, risk, and weekly status.
• Work with CSM renewals’ team to lower churn risk, increase SaaS adoption, and generate leads.

Company Information

SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT. We have 2,000+ customers, including global financial institutions, government entities, and pharmaceutical organizations. SailPoint is known as the company where everyone wants to work and has numerous awards to prove it.