UiPath

Technical Account Manager - SLED

Florida, United States

UiPath Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise SoftwareIndustries

Requirements

Candidates should possess a minimum of 7 years of professional experience in technical customer-facing roles, along with a solid background in programming, preferably in .NET or Java. Strong communication and interpersonal skills are essential, as is the ability to effectively collaborate with stakeholders across all levels of an organization.

Responsibilities

The Technical Account Manager will take ownership of their customers' technical success with the UiPath platform, serving as a core member of the account team and accountable for technical workstreams. They will proactively engage with customers, providing embedded technical advisory and guiding the technical maturity of their automation programs to achieve their objectives. This includes educating stakeholders on UiPath platform best practices, conducting design and code reviews, performing technical health checks, identifying risks, and collaborating with internal and external stakeholders to ensure customer success.

Skills

Technical customer-facing
Programming
Platform installation and upgrade
Troubleshooting
Design and code reviews
Automation best practices
Risk management
Customer engagement
Technical advisory

UiPath

Robotic process automation software solutions

About UiPath

UiPath provides robotic process automation (RPA) solutions that help businesses improve their efficiency by automating repetitive tasks. Their software allows organizations to create AI-driven workflows and manage these processes through cloud-based orchestration. This means that users can set up automated tasks that run without human intervention, which helps to lower operational costs and boost productivity. What sets UiPath apart from its competitors is its extensive marketplace for third-party integrations, allowing users to enhance their automation capabilities with additional tools and solutions. The main goal of UiPath is to empower organizations to streamline their operations and focus on more strategic activities by reducing the time spent on mundane tasks.

Key Metrics

New York City, New YorkHeadquarters
2005Year Founded
$1,936.8MTotal Funding
IPOCompany Stage
Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Flexible Work Hours
Remote Work Options

Risks

Rapid AI agent evolution may outpace UiPath's current RPA offerings.
High implementation costs and rigidity of traditional RPA tools could deter clients.
Emergence of platforms like Salesforce's Agentforce may provide competitive alternatives.

Differentiation

UiPath offers AI-driven workflows enhancing business efficiency through intelligent automation.
The company provides robust governance and multiple robots on a single virtual machine.
UiPath's marketplace for third-party integrations expands its ecosystem and customer solutions.

Upsides

UiPath leads the 2024 Everest Group automation assessment, showcasing industry leadership.
The launch of AI Trust Layer enhances governance of GenAI features across the platform.
Collaboration with The Bank of East Asia expands UiPath's enterprise automation solutions.

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