Technical Account Manager - Paris at Pigment

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Technology, Financial PlanningIndustries

Requirements

6 years of experience as a Solution Architect or a similar technical, client-facing role
Comfort and confidence in client-facing interactions, whether with client administrators or C-Suite executives
Strong EPM modeling experience
Preferred Qualifications
Ability to quickly identify a technical challenge and communicate solutions to clients
Proven ability to lead multiple projects with internal & external stakeholders
Experience with finance processes or other use cases (such as supply chain, SPM, Workforce)
Experience in data analysis, data flows & connections (SQL, API)

Responsibilities

Align with our Customer Success teams to build strategies that consider clients’ roadmap and challenges
Be the trusted advisor to our most strategic clients regarding technical topics, ranging from performance best practices to Pigment multidimensionality concepts
Run audits on our clients’ workspaces
Enrich and maintain our Success Plan offering to uphold industry standards of excellence
Collaborate with Product & R&D to identify areas of opportunity for product enhancements

Skills

Key technologies and capabilities for this role

Solution ArchitectureCustomer SuccessTechnical AdvisoryPerformance OptimizationMultidimensional ModelingWorkspace AuditsProduct CollaborationClient-FacingSaaS PlatformsBusiness Planning

Questions & Answers

Common questions about this position

What benefits does Pigment offer?

Pigment offers stock options, comprehensive medical, dental, and vision insurance for you and your loved ones, generous time off and parental leave policies, trust and flexible working hours, and one company offsite every year.

Is this role remote or based in Paris?

The role is titled 'Technical Account Manager - Paris' and the company has offices in Paris, but specific remote or location policies are not detailed.

What are the minimum qualifications for this position?

Candidates need 6 years of experience as a Solution Architect or similar technical, client-facing role, comfort in client-facing interactions with administrators or C-Suite, and strong EPM modeling experience.

What is the company culture like at Pigment?

Pigment takes smart risks, celebrates bold ideas, challenges the status quo, and works as one team, with trust, flexible hours, and annual offsites.

What makes a strong candidate for this Technical Account Manager role?

Strong candidates have the minimum 6 years in a technical client-facing role with EPM modeling, plus preferred skills like quick technical problem-solving, leading projects with stakeholders, finance process experience, and data analysis with SQL or APIs.

Pigment

SaaS platform for financial planning and analysis

About Pigment

Pigment offers a financial planning and analysis platform that simplifies complex financial reporting and forecasting for businesses of all sizes. The platform operates on a software-as-a-service (SaaS) model, where clients subscribe and pay a recurring fee. Pigment's features include connectivity, processing power, and collaboration tools, which enhance the user experience and differentiate it from other financial planning tools. Users can create detailed financial models covering various aspects like human resources, revenue, expenses, and cash flow, which traditional spreadsheets often cannot handle effectively. By automating these processes, Pigment enables businesses to save time and focus on analyzing their financial data to drive value.

Paris, FranceHeadquarters

2019Year Founded

$378.3MTotal Funding

SERIES_DCompany Stage

Enterprise Software, FintechIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Remote Work Options

Paid Vacation

Parental Leave

Performance Bonus

Risks

Increased competition from Anaplan and Adaptive Insights with expanding AI capabilities.

Potential market saturation in North America could lead to pricing pressures.

Challenges in maintaining data security due to stringent Canadian data protection laws.

Differentiation

Pigment offers real-time data visualization for enhanced business decision-making.

The platform integrates AI for predictive analytics and insights in financial planning.

Pigment's user-friendly interface simplifies complex financial reporting and forecasting.

Upsides

Pigment raised $145m in Series D to expand its SaaS product in North America.

Strategic partnership with Deloitte enhances Pigment's credibility in digital finance transformation.

Pigment AI launch aims to deliver faster, smarter business insights for teams.

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