Technical Account Manager - USA
Altera Digital HealthSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Scientific Data & AI CloudIndustries
Requirements
Candidates should possess a Bachelor’s degree in a relevant technical field, such as Computer Science, Information Technology, or a related discipline, and have at least 5 years of experience in a technical account management or customer success role. Strong technical acumen, particularly in data science, cloud computing, and scientific data platforms, is essential. Experience working with pharmaceutical or biotech customers is highly preferred.
Responsibilities
As a Technical Account Manager, you will provide a strategic technical partnership with customers, bridging the gap between business objectives and technical execution. You will be the primary technical leader for scientific end-users, designing, architecting, and delivering impactful solutions. This includes understanding customer needs, analyzing data environments, assisting in solution design and implementation, enabling customer success, and ensuring long-term project outcomes. Key responsibilities encompass serving as the primary technical point of contact, driving adoption and risk management, supporting sales and product teams, and accelerating time to value for customers. You will also be responsible for strategic planning, stakeholder management, sales enablement, and providing proactive technical guidance.
Skills
Technical partnership
Solution design
Data analysis
Scientific data management
Customer engagement
Biotech and pharmaceutical domain knowledge
TetraScience
Cloud platform for scientific data management
About TetraScience
TetraScience offers a cloud-based platform called the Scientific Data Cloud, which helps biopharmaceutical companies manage and harmonize their scientific data for research and development, quality assurance, and manufacturing. The platform connects various lab instruments and software, streamlining data management and significantly reducing task completion time. TetraScience's vendor-neutral and open design allows it to work with any lab equipment, making it a flexible solution in the life sciences sector. The company's goal is to enhance scientific outcomes by preparing data for artificial intelligence and machine learning applications.
Key Metrics
Boston, MassachusettsHeadquarters
2019Year Founded
$113.8MTotal Funding
SERIES_BCompany Stage
AI & Machine Learning, Biotechnology, HealthcareIndustries
51-200Employees