Sr. Key Accounts Manager, Microbiology (East Coast)

Position Overview

• Location Type: Remote (East Coast and Central USA territory)
• Job Type: Full-time
• Work Schedule: Standard (Mon-Fri)
• Environmental Conditions: Office, Various outside weather conditions
• Salary: Not specified

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Our team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands.

For 100 years, Thermo Fisher Scientific's Microbiology Division has been dedicated to serving microbiologists. Our products support the Thermo Fisher Mission: To enable our customers to make the world healthier, cleaner and safer.

The Key Account Manager (KAM) for Thermo Fisher’s Microbiology Division is responsible for developing and managing account relationships with our most strategic customers. This includes developing deep customer knowledge, identifying strategic growth opportunities, and driving operational excellence through strong communication, customer support, contract negotiation, and ongoing account management. The KAM will lead internal cross-functional teams to implement and accomplish goals and commitments made to strategic customers. This role requires vision, drive, and interpersonal skills to succeed in a fast-paced, transformational environment, operating with a sense of ownership and the ability to lead without authority.

Requirements

• Must reside within the designated East Coast and Central USA territory.
• No relocation assistance will be provided.
• Account management professional with experience in a fast-paced, transformational environment.
• Ability to lead without authority.
• Vision, drive, and strong interpersonal skills.

Responsibilities

• Develops a trusted advisor relationship with key customer partners and internal Thermo Fisher partners to build and maintain long-term relationships with a portfolio of assigned accounts, consistent with MBD’s long-term strategic account strategy.
• Responsible for developing strong account relationships at an executive level to grow sales of branded products.
• Maintains and constantly enhances technical knowledge on Microbiology product lines.
• Stays abreast of and communicates customer insights, market trends, and competitive actions.
• Evaluates and expands sales in assigned accounts by introducing MBD solutions for effective microbiology workflow and quality operations.
• Develops a business plan for each assigned account, monitors and reports progress monthly, and develops and implements tactics to exceed sales and margin goals.
• Monitors business progress and advises MBD US management of results, taking corrective action when needed to ensure goals are met.
• Provides timely and accurate demand forecasting, anticipating changes based on understanding of customer needs.
• Develops and delivers executive level presentations.

Company Information

• Company: Thermo Fisher Scientific Inc.
• Annual Revenue: Exceeding $40 billion
• Mission: To enable our customers to make the world healthier, cleaner and safer.
• Key Brands: Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.
• Specialty: Microbiology products, including Thermo Scientific™, Oxoid™, Remel™.
• Website: www.thermofisher.com