Tech Center Technology Consultant at Hewlett Packard Enterprise

Sofia, Sofia-City, Bulgaria

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Bachelor’s degree in engineering or a related technical field, or equivalent IT background
Strong ability to analyze complex technical information and communicate effectively to diverse audiences
4-7 years of experience in the technology industry with a focus on technical selling
Fluent in written and verbal English
Strong analytical skills with the ability to identify and solve problems
Solid technical expertise in assigned area of specialization
Effective written and verbal communication skills
Basic project management capabilities
Good business and financial acumen
Knowledge of consultative selling techniques, including active listening, framing, whiteboarding, and storytelling
Good knowledge of O365, public AI tools, and basic Windows/Linux administration
Basic understanding of social media, blogging, and related tools

Responsibilities

Provide expert answers to highly complex technical questions about HPE’s product portfolio, particularly those where information is scarce or hard to locate
Analyze complex technical information and communicate it effectively to diverse audiences
Engage in technical discussions with requestors and customers, demonstrating clear understanding
Acquire, maintain, and grow technical knowledge of HPE technologies and solutions, deepening expertise within your specialization
Understand customer business requirements from a technical perspective and use expertise to propose and configure solutions that help achieve their goals
Participate in complex architecture, design, and sizing activities by identifying site-specific parameters and constraints affecting the technical solution
Deliver output within defined SLAs and ensure proper tracking in the ticketing system
Professionally manage customer expectations and address concerns effectively
Demonstrate technical competence in communications with customers and partners
Proactively learn about new products, features, and available resources
Take on additional responsibilities as you grow into the role (e.g., product lead, coordinator, or other support functions within and outside the team)
Share knowledge and experience with peers
Train and coach new colleagues
Carry out administrative activities related to mentioned content of work
Provide technical presales support — from general compatibility checks to in-depth technology consultancy — to HPE Sales and Presales teams, as well as top-selling partners and distributors
Create Hybrid IT solutions using HPE configuration tools
Deliver services via email with a strong customer-oriented approach
Build and maintain effective customer relationships to ensure satisfaction
Provide the deepest level of product- and technology-specific expertise to support deal pursuits

Skills

Key technologies and capabilities for this role

HPE technologiestechnical supportsolution architecturetechnical consultingcustomer engagementproduct expertisetechnical analysisarchitecture designsolution configuration

Questions & Answers

Common questions about this position

Is this role remote or hybrid?

This role is designed as ‘Hybrid’ with an expectation to work on average 2 days per week from an HPE office.

What is the salary or compensation for this position?

This information is not specified in the job description.

What key skills are required for the Tech Center Technology Consultant role?

Key skills include deep expertise in HPE’s product portfolio, ability to analyze and communicate complex technical information to diverse audiences, and experience in technical presales support including architecture, design, and sizing activities.

What is the company culture like at HPE?

HPE's culture thrives on finding new and better ways to accelerate what’s next, values varied backgrounds, offers flexibility to manage work and personal needs, embraces bold moves together, and supports career growth.

What makes a strong candidate for this role?

Strong candidates have deep technical expertise in HPE technologies, experience providing presales support and configuring Hybrid IT solutions, and the ability to engage in complex technical discussions while building customer relationships.

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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