Team Leader, Critical Time Intervention (CTI) at Seismic

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Mental Health, Non-Profit, HealthcareIndustries

Requirements

Licensed Practitioner of the Healing Arts (LPHA) with 3–5 years of post-licensure experience working with individuals who have mental health or co-occurring mental health and substance use disorders
Preferably experience collaborating with hospital systems
Demonstrated competency in clinical documentation, motivational interviewing, stage-wise treatment, and motivational interviewing
Strong written and verbal communication skills
Strong leadership skills
Previous management and supervisory experience preferred

Responsibilities

Ensures the delivery of program services with fidelity to the CTI Model and in compliance with OMH and Medicaid regulatory standards
Recruits and supervises program staff
Conducts initial and continuing staff training
Ensures the implementation of safety and emergency services
Liaises with partnered hospital systems to manage referrals and facilitate access to services
Manages outreach and engagement, admissions and discharges, assessment, case presentations, and team assignments
Oversees assessments and service planning to assure timely access to appropriate services
Ensures the documentation of program services in client charts and program records
Responds to inpatient and ER admission alerts and contacts medical providers/hospitals for admission/discharge information
Conducts quality assurance audits and activities to assess the effectiveness of services delivered, to ensure member charts & documentation are in compliance, and to ensure that quality services are being delivered to clients
Ensures required reporting to regulatory bodies and third-party payers
Certifies the eligibility for billing to third parties for program services rendered
Ensures the appropriate use of client service dollars by approving plans and expenditures
Convenes weekly team meetings ensuring that the entire caseload is reviewed, follow up activities are assigned and all requested follow up activities are conducted
Monitors phases of services and manages caseloads according to phases
Maintains and updates resource list for staff
Regularly updates supervisor on clients at risk, as well as personnel matters
Investigates incidents and reportable events
Ensures timely and accurate recording and reporting of data
Coordinates staff schedules and manages on-call requirements ensuring timely response to referrals and clinical events
Responsible for payroll reports, reviewing employee timesheets, monitoring hours worked and vacation time
Submits other reports as required
Is on call for emergencies
Duties as assigned by supervisor

Skills

CTI Model

Staff Supervision

Program Management

Quality Assurance

Case Management

Regulatory Compliance

OMH Standards

Medicaid Compliance

Outreach

Service Planning

Documentation

Training

Crisis Intervention

Seismic

Sales enablement platform using AI technology

About Seismic

Seismic provides a platform designed to enhance the effectiveness of customer-facing teams, particularly in sales. The platform offers tools, content, and insights that help these teams improve customer experiences and drive business growth. It utilizes artificial intelligence to deliver insights that enable sales professionals to tailor their messages to meet customer needs at the right moment. This approach helps sales teams increase their productivity and engagement with customers. Seismic differentiates itself from competitors by focusing on AI-driven solutions and maintaining a strong commitment to research and development, ensuring they stay updated with the latest technological advancements. The company's goal is to empower businesses to optimize their sales processes and enhance customer interactions through a subscription-based model that provides ongoing access to their platform.

San Diego, CaliforniaHeadquarters

2010Year Founded

$434.3MTotal Funding

SERIES_GCompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Generous paid parental leave - Paid time off for moms and dads to spend time bonding with their new bundle of joy.

End-of-year paid recharge week - Our global offices shut down, allowing us all to unwind while we gear up for the new year ahead.

High performance bonus incentives - Employees are rewarded on a semi-annual basis for their awesome contributions to Seismic.

Global company meet-ups - An annual meet-up in sunny San Diego for a week of bonding, learning, and fun.

Risks

Emerging competition from Responsive's platform may challenge Seismic's market position.

Data privacy concerns may arise from Seismic's integration with Sales Copilot and People.ai.

AI regulations could impact Seismic's reliance on AI-driven features and innovations.

Differentiation

Seismic's AI-driven platform enhances sales productivity and customer engagement effectively.

The Seismic Enablement Cloud offers a unified platform for customer-facing teams globally.

Seismic's subscription model ensures a steady revenue stream for continuous platform improvement.

Upsides

Seismic's Winter 2024 release enhances personalization and sales efficiency with generative AI.

A $500M credit facility from PNC Bank supports Seismic's innovation and expansion plans.

Seismic's 'Market Leader' recognition boosts its market position and customer trust.

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