Team Lead - NOC at JMA Wireless

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Wireless CommunicationsIndustries

Requirements

Candidates must possess a Bachelor's degree in Telecommunications, Engineering, Computer Science, or a related field, or equivalent professional experience. A minimum of 3 years of experience in RAN support, network operations, or network troubleshooting within the telecom industry is required. Experience with RAN equipment and related technologies (2G, 3G, 4G, 5G, LTE) is essential. Proficiency in incident and problem-solving, including triaging and resolving RAN and DAS network-related incidents swiftly and efficiently, is necessary. Knowledge of radio access technologies (LTE, 5G NR, UMTS, etc.) and network protocols, along with familiarity with network troubleshooting techniques and tools (e.g., SNMP, log analysis, protocol analyzers), is required. Hands-on experience with radio equipment configuration, optimization, and fault management is expected. The ability to motivate and guide teams in a high-pressure, 24/7 operational environment and to analyze trends, logs, and performance metrics is crucial. Clear and concise verbal and written communication skills, suitable for both technical and non-technical audiences, are also required.

Responsibilities

The NOC Team Lead will manage and mentor the NOC team, including scheduling, training, and fostering a collaborative work environment. They will oversee the identification, escalation, resolution, and documentation of network incidents to ensure minimal downtime and fast recovery. Responsibilities include ensuring continuous monitoring of RAN and DAS network infrastructure, applications, and services, and generating and analyzing reports on network performance and incidents. The Team Lead will also develop and refine operational procedures, workflows, and response protocols to enhance efficiency and reduce recurring issues. Additionally, they will act as a liaison between NOC staff and other departments or vendors to communicate issues, changes, and project statuses effectively.

Skills

RAN

DAS

Network Operations Center (NOC)

Incident Management

Monitoring

Reporting

Telecommunications

Network Troubleshooting

Vendor Coordination

Team Leadership

JMA Wireless

Develops advanced wireless technology solutions

About JMA Wireless

JMA Wireless specializes in advanced wireless technology solutions, focusing on the design and delivery of 5G-ready antennas and connectors. These products enhance the speed, reliability, and security of mobile networks for both consumers and businesses. JMA Wireless serves a variety of clients, including mobile network operators and public institutions, who depend on their products to build and maintain high-performance networks. The company differentiates itself from competitors through its patented hardware and software solutions that are known for superior performance and stability, particularly in dense network environments. The goal of JMA Wireless is to support the next generation of mobile connectivity by providing essential components that enable faster and more reliable wireless communication.

Liverpool, United KingdomHeadquarters

2012Year Founded

$42.7MTotal Funding

GRANTCompany Stage

Hardware, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Employee Discounts

Childcare Support

Performance Bonus

Flexible Work Hours

Remote Work Options

Risks

Emerging 5G companies could threaten JMA Wireless's market share with innovative solutions.

Supply chain vulnerabilities in semiconductors may disrupt JMA's production schedules.

Reliance on federal funding exposes JMA to political and economic shifts affecting future funding.

Differentiation

JMA Wireless specializes in 5G-ready antennas and connectors for high-performance networks.

The company focuses on energy-efficient Open Radio Units, supported by federal funding.

JMA Wireless collaborates with MIT to develop ultra-reliable low-latency communication solutions.

Upsides

Federal funding supports JMA's expansion of 5G manufacturing capabilities in New York.

The partnership with MIT could open new market opportunities in mission-critical applications.

Increased demand for private 5G networks boosts JMA's innovation in secure communication solutions.

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