[Remote] Team Lead, Customer Success at Atlan

The Team Lead, Customer Success will manage a portfolio of 15-20 growth-oriented customers in the U.S., guiding them toward long-term success and ensuring maximum value from Atlan. This role includes providing day-to-day coaching and tactical guidance to a team of Growth CSMs, helping them troubleshoot challenges and develop their skills. The Team Lead will also partner with Success Ops to refine internal processes and improve customer health visibility, collaborate with Product, Sales, Solutions Engineering, and Support teams to ensure a seamless customer experience, and contribute feedback to product, process, and strategy to elevate Atlan's value.